Building Resilient Institutions: Exploring Managed Services, Optimization Services, Enterprise Services, and Technology Management
Higher education headwinds are demanding courageous leadership and bold decisions. The formula for fulfilling potential will require strategic partnerships and strategic planning. At CampusWorks, it all starts with listening — to your goals, your challenges, your staff, and your students. To fill the gaps, you have to know where they are and how they got there. CampusWorks works to make your campus whole, happy, and future-ready.
Your Unique Partner
Managed Services for Higher Education
Done right, data and technology empower the institution. It’s a straightforward goal but can be so difficult to achieve. Within and around departments across campus, there might be a need for extra hands or outright outsourcing pieces and parts that make sense to the institution’s needs.
IT Managed Services
IT is a complex calculus equation now for senior leaders. You need all the security practices and 24x7x365 service with a ever growing technology stack of Apple itself. Scaling operations, deciding on ERPs and CRMs and modernization efforts, being ready for help desk, power, printing and network failures are massive challenges. There are new ways to meet these challenges through outsourcing IT in pieces or as a whole. But they require courage. CampusWorks is your source for the right people at the right time and that means peace of mind for you, your staff, and your students.
Functional Managed Services
When considering some of the most impactful offices on campus — Human Resources, Financial Aid, Institutional Research, or Finance — we find commonalities. Each department has its own unique ecosystem, with distinct cultures, demands, and challenges. If you have a department that’s struggling with keeping staff, perfecting processes, or delivering consistent results, it’s time to think outside the box so your institution can get back to happy.
Application Management
What CampusWorks does for enterprise and ERP systems, we also do for applications that serve specific campus departments. From providing the legacy services while your current tech team gets up to speed on a new product or sending in seasoned experts when you can’t find the talent you require, we help you keep moving — and fast. As you work to reconfigure and optimize existing solutions to meet today’s challenges, we’re with you to manage all of your enterprise solution issues, together.
We Hear You
Optimization Services for Higher Education
CampusWorks strategies and services are intentional and disciplined. What we provide leads to fundamental decisions and actions that help shape who you are, what you do, and why.
Optimization makes campuses work better, smarter, and at peak performance. Efficiency is within reach.
AI Enablement
Artificial intelligence (AI) isn’t just a buzzword—it’s a game-changer for higher education. With the power to fuel innovation, enhance academic programs, and optimize operations, AI has the potential to transform how your institution supports learners and fulfills its mission. But leveraging AI effectively requires more than adopting the latest tools. It’s about integrating AI into your strategic vision to amplify impact, boost efficiency, and align with your strategic goals. At CampusWorks, we help you chart a clear path forward, arming your team with the data, insights, and strategies to become future-ready.
Strategic Planning
If organizations haven’t learned to anticipate and plan for change — BIG change — at this point, they never will. The future waits for no one and, if you think about it, we’re all in the business of the future. We are continually preparing our colleges, universities and students for that future, where they will be the change. With CampusWorks, you won’t only be future-proofing your campus, but you’ll be building the consensus that strengthens buy-in and ensures the proper execution of your strategic plan. How do we get 100 percent buy-in, 100 percent of the time? By bringing an objective, authentic voice of experience to your college or university. Get together, plan ahead, and stay on the leading edge. It works.
Process Reimagine and Redesign
As the world is reimagined, so, too, is each student’s journey. Sometimes, there’s no straight line through campus from enrollment to graduation. Life happens. CampusWorks knows this and helps you not only prepare and adapt, but innovate and lead.
Enrollment Management
Enrollment can be a rollercoaster ride or a spinning teacup (choose your amusement park analogy!) — either way, it can be a wild ride. And that’s all the more reason managing enrollment and recovery must be steady and stable. We help find the balance so you can compete, as well as get the strategies you need to drive successful outcomes.
Advancement
There’s pomp, and then there’s circumstance. And, while sometimes circumstances are tough to navigate, CampusWorks helps you meet alumni where they are to create the necessary seamless and continual loyalty-building experiences that lead to a giving state of mind. Your campus community is special. We help build the relationships that last a lifetime and help keep it that way.
Shared Services
Some of the most important services you deliver can be done more cost-effectively when institutions work together to share plans, tactics, and even staff positions. Find your strength in numbers.
Enterprise Solutions for Higher Education
Re-Evaluate Your ERP/SIS Strategy: Maximize Efficiency, Minimize Risk, and Drive Change
Higher education institutions are under immense pressure — tightening budgets, shifting student expectations, and an evolving technology landscape. The choices you make today about your enterprise resource planning/student information system (ERP/SIS) will determine how well your institution can navigate these challenges.
But here’s the real question: Is your ERP/SIS really the problem?
Why Replacing Your ERP/SIS Might Not Be the Right Move
Many institutions rush to replace their enterprise systems, assuming that a new system will fix inefficiencies — but often, the real challenge lies in underutilized capabilities, outdated processes, and a lack of strategic alignment. Before making a costly decision, it’s critical to assess what’s working, what’s not, and what is actually needed to support your institution’s long-term success.
Take a Strategic Approach to ERP/SIS Transformation
At CampusWorks, we go beyond the technology itself. We take a strategic approach to ERP/SIS evaluation and transformation, ensuring that your investment drives efficiency, enhances decision-making, and strengthens institutional resilience — not just another costly system replacement.
ERP/SIS Isn’t Just Technology — It’s a Strategic Asset
Your enterprise systems hold a wealth of data. But is that data transforming into intelligence and actionable insights? Effective leaders prioritize evaluating their technology stack not just for functionality, but for its impact on institutional decision-making — ensuring that every dollar spent delivers results.
Too often, institutions make ERP/SIS, CRM, and other technology investments in a vacuum, focusing on the system itself instead of the people and processes that determine success.
Let’s be clear: Your ERP/SIS holds the data and insights you need to make better decisions — if you know how to harness them.
Common Pitfalls That Undermine ERP/SIS Effectiveness
The reality is, many colleges and universities are only using a fraction of their ERP/SIS’s capabilities. Instead, they rely on:
- Manual processes that waste time and introduce errors
- Shadow databases and spreadsheets that create inefficiencies and security risks
- Third-party solutions that duplicate functions already built into the ERP/SIS
- Outdated customizations that limit flexibility and make upgrades painful
Past Technology Decisions Shape Today’s Challenges
Where your institution stands today is largely the result of leadership decisions made over time — from departmental choices about system implementation to IT strategies that shaped how technology was adopted. An objective evaluation of those past decisions and a clear strategy for what’s next could be your greatest competitive advantage.
Make the Right ERP/SIS Decision with CampusWorks
At CampusWorks, we help institutions take a step back before making any major enterprise system investment. Whether you’re considering a new system, moving to SaaS, or optimizing your current ERP/SIS, our approach ensures you’re making the right decision — strategically, financially, and operationally.
ERP/SIS Strategy: Where Should You Focus?
We don’t start with technology — we start with strategy. Every institution is unique, and a one-size-fits-all approach won’t work. That’s why we offer an objective assessment of your ERP/SIS landscape, helping you identify where to focus first:
- Maximize the Value of Your Existing ERP/SIS
Before investing in new software, are you fully utilizing your current ERP/SIS’s built-in capabilities? Many institutions pay for third-party solutions they no longer need — we help you uncover hidden efficiencies and cost savings.
- Eliminate Manual Processes and Shadow Systems
If your team is relying on spreadsheets or working outside the ERP/SIS, you’re wasting valuable time and resources. We help you automate workflows, reduce redundancies, and streamline operations.
- Prepare Your People and Processes for Change
Technology upgrades fail when people aren’t ready. We ensure your faculty, staff, and leadership understand and embrace changes, making the transition smoother, faster, and more effective.
- Build a Clear Roadmap for ERP/SIS Success
Not sure if you need a new ERP/SIS or just a better way to use your current system? Our readiness assessment provides a clear, unbiased roadmap to guide your institution’s next steps with confidence.
- Know When it’s Time to Evaluate New Solutions
Some situations do call for a new ERP/SIS — especially as legacy systems reach end-of-life or institutions realize they have deferred critical technology decisions for too long. New enterprise resource planning and student information system solutions are emerging, and for some institutions, a change may be necessary.
However, you can’t afford to waste time or burn out your best employees in the process. That’s where we come in. Whether you’re exploring new options, evaluating systems, planning a migration, or managing implementation, CampusWorks provides the expertise to guide your institution forward — efficiently, strategically, and with people at the center.
Change Management Is Key to ERP/SIS Success
The biggest barrier to ERP/SIS success? Change resistance. Even the best technology investments will fail if people don’t embrace new ways of working.
Our approach to change management ensures:
✔ Leaders make informed, ROI-driven decisions.
✔ Staff are trained, supported, and empowered to use new tools effectively.
✔ Technology investments actually improve efficiency, instead of creating more complexity
Let’s Build Your ERP/SIS Strategy Together
Your institution may not need another system — it needs a smarter approach to ERP/SIS. Whether you’re optimizing, modernizing, or migrating, CampusWorks is here to help you make the right decisions, mitigate risk, and drive meaningful change.
Stay Open 24/7/365
Technology Management for Higher Education
We help you build, integrate, and maintain the systems that keep you open for learning — and for business. Whether that means going to the cloud or staying on premises. From budget to buy-in, we create sustainable models that scale over time, meet student needs, and deliver value aligned to cost for your campus.
Assessment
A CampusWorks assessment helps you make the grade! Parents, students, faculty, and staff are looking for an A+ experience, and that includes taking the daily frustrations out of student information systems (SIS), human capital management (HCM), and financial systems.
Managed Services
IT is tough out there. But, what if you could get the best of the best by outsourcing IT in pieces or as a whole? That’s where IT becomes EZ. CampusWorks is your source for the right people at the right time and that means peace of mind for you, your staff, and your students.
Application Management
What CampusWorks does for enterprise and ERP systems, we also do for applications that serve specific campus departments. From providing the legacy services while your current tech team gets up to speed on a new product or sending in seasoned experts when you can’t find the talent you require, we help you keep moving — and fast. As you work to reconfigure and optimize existing solutions to meet today’s challenges, we’re with you to manage all of your enterprise solution issues, together.
Interim Leadership and Staff Augmentation
Turnover creates stress and opportunity. We can assist with providing qualified temporary leadership so you have ample time to seek the best leader for the role. Whether mapping out temporary leadership strategies or coaching your next executive through transition, we’re here to help you have a better today — and a better tomorrow.
Infrastructure Management
If systems and technology are falling behind, CampusWorks can get you back up to speed. Network operations, WIFI, telephone operations, and identity management and security are critical to day-to-day operations. When you’re short-staffed, we step in to run the essential operations that are crucial to your students’ experiences.
The world won’t wait.
Optimize your investment and modernize your campus.
