What’s Happening

CEO Connections Conversation Starter with Dr. Josh Bullock

Closing the Gap in Connectivity for Today’s Rural Communities

By Dr. Jonathan "Josh" Bullock
President, Lake Land College
Conversation Lead, CEO Connections by CampusWorks

Read Josh's bio »

The dawn of the 21st century has brought a hyper-connected world, where daily activities are shared in real time via social media channels and live television is available instantaneously with the touch of an app. According to the Federal Communications Commission (FCC), 97% of residents living in urban areas have access to the high-speed, fixed broadband service that makes video chats and Zoom meetings as commonplace as a phone call. By comparison, those living and working in America’s more rural communities tend to experience lagging connections, dropped calls, and endless refresh cycles. High-speed, fixed broadband service is available to only 65 percent of residents in these areas, resulting in swaths of connectivity deserts across our country. 

The challenges of limited connectivity came clearly into focus during the pandemic as K-12 and higher education transitioned to remote learning. Students, faculty, and staff in rural settings scrambled to find reliable means of connecting to online learning platforms and remote work tools. Already slow connections nearly came to a halt as networks were taxed to their limits by above-average user volume. Surveys of students and staff at my own rural college paint the picture: only 76.5% of faculty report home internet that’s stable enough to teach remotely while a similar percentage of students (74.5%) indicated connectivity stable enough to maintain academic performance virtually.    

Broadband access is an issue for rural educators, but the impact extends far beyond education. Rural businesses and community agencies with limited broadband access are unable to fully participate in the global online marketplace, engage with a remote workforce or capitalize on digital economic platforms.

As community college leaders, we are drivers of economic development for our regions. We deftly finesse the relationships between employers, economic development and community-based organizations, K-12 leaders and elected officials to address community issues in the interest of our students and region. Within that context, what role do rural community college presidents play in the quest to ensure availability of reliable, high-speed internet access for communities?

In recent discussions with broadband leaders, I learned of a successful community broadband initiative in Southwest New Hampshire called the Monadnock Broadband Group. The Group is comprised of municipal officials, practitioners and other stakeholders working together to address broadband issues. Their comprehensive broadband resources and Implementation Guide for coordinating a multi-stakeholder community broadband initiative are valuable illustrations of how communities can collectively address the issue. What can we learn through studying promising practices that will assist rural community college leaders in jump-starting the conversations within our own communities?

As with most infrastructure projects, expanding broadband access is a costly endeavor and will require community college leaders to think creatively about funding sources. Appropriating funds from unanticipated sources, such as federal stimulus dollars, or considering broadband infrastructure to be a bondable long-term capital investment, may be reasonable approaches. What possible solutions emerge to enhance broadband access in rural areas when we consider coupling local funding with the billions in stimulus dollars allocated to state and federal agencies?  

The post-pandemic world is just around the corner and the landscape has forever changed. An accelerated reliance on high-speed connectivity will quickly widen the digital divide for rural communities resulting in even greater opportunity gaps. We have an obligation to our students and communities to step up to the plate and address the issue head-on. Are you up for the challenge?

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Wittenberg University Partners with CampusWorks to Lead Strategic IT Transformation

CampusWorks is excited to welcome its newest IT managed services client, Wittenberg University.

Boasting one of America's most beautiful campuses, this Lutheran-affiliated liberal arts college located in Southwest Ohio enjoys a national reputation for academic standards of excellence. Beginning May 1st, CampusWorks will lead IT management on behalf of the institution, advancing Wittenberg's commitment to delivering best-in-class experiences.

The partnership results from a multiphase, competitive procurement process that began in 2020. CampusWorks stood out as the ideal partner for Wittenberg due to its team's deep technical expertise, first-hand experience in campus leadership roles, and absolute commitment to student success. "We're looking forward to having CampusWorks working for the best of Wittenberg," commented President Dr. Michael Frandsen. "They're a people-first organization, and our decision follows a diligent search that was both rigorous and inclusive. Together I'm confident we'll move Wittenberg forward."

The two will operate as strategic partners with initial efforts focused on stabilizing key leadership positions, extracting additional value from existing investments, and increasing project management capacity. Wittenberg's IT staff will officially join CampusWorks as employees, where they will continue to play integral roles in supporting the institution.

"The opportunity to build institutional capacity and reimagine the future of IT alongside Wittenberg University stakeholders is truly a privilege," shared CampusWorks CEO, Liz Murphy. "Our team couldn't be more excited to support you in furtherance of your educational mission."

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CampusWorks Recognized as Top 50 Best Workplace

Great Place to Work® lists higher ed consultancy among 2021 Best Workplaces in Consulting & Professional Services™ 

Bradenton, FL – April 23, 2021 – Today CampusWorks announced its recognition by Great Place to Work® as one of 2021's Best Workplaces in Consulting & Professional Services™. It is the only consulting and professional services firm dedicated exclusively to higher education to be listed and earning a spot means CampusWorks is one of the best companies to work for in the country.

The Best Workplaces in Consulting & Professional Services list is highly competitive. Companies were only considered if they were Great Place to Work-Certified™, ensuring the existence of excellent employee experiences cutting across race, gender, age, disability status, or any aspect of who employees are and what their role is.

“Becoming a Best Workplace reflects what we’ve created,” reported Liz Murphy CEO & Board Chair, “coming together, providing input, and creating a place we all want to be part of; I’m incredibly proud of this team. In everything we do, we put our clients, and students, first. We don’t sacrifice our values or go against our Guiding Principles to get ahead. This recognition is a beautiful acknowledgment of that.”

The prestigious Best Workplace designation is earned when employee experiences truly stand out. Comprising just two-tenths of 1% of survey responses analyzed in the category this year, 94% of CampusWorks employees reported the company was a great place to work – that’s 35 points higher than the average U.S. company.

“Companies like CampusWorks are proof that strong company culture is not restricted to the physical workplace,” said Sarah Lewis-Kulin, VP global recognition, Great Place to Work®. “Despite the challenges of the pandemic and 2020, employees at these companies say they feel supported by their leaders, connected to their colleagues and that managers bring out the best in everyone.”

CampusWorks first earned its Great Place to Work designation in January 2021.

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CEO Connections, Conversation Starter for April 12th & 13th

Diversity, Equity, & Inclusion

By Erika McMullen, M.A. Ed. & H.D., SHRM-SCP
Founder of Moxie Consulting Group
Conversation Lead, CEO Connections by CampusWorks

Read Erika's bio »

We must acknowledge that Diversity, Equity, and Inclusion work is naturally disruptive.

By its very definition, transformation requires a process of change where something different is created and expressed. New thinking, new skills, and new behaviors are necessary. People need to see and feel something different. But according to Dr. John Kotter, author and change expert, this see-feel-change approach is often left out of the equation of change. Transactional change, or the analyze-think-change approach, is the starting point for most organizations Dr. Kotter explains. The problem with transactional change is that leaders can quickly get stuck there. Transactional change is a necessary component of transformational change, but it cannot be the ending point.

It is transformation that leads to new understanding and human connection. Transformational change recognizes Diversity, Equity, and Inclusion as a leadership competency. Diversity, Equity, and Inclusion are seen as a competitive advantage and felt as part of the organizational culture. The behavior of all faculty and staff reflects inclusion for historically underrepresented and marginalized individuals – whether they are colleagues or students. How can we transform to foster inclusion and equity?  What does that look like and feel like?

Higher education, and community colleges, in particular, operate at the intersection of many differences. However, when students lack awareness, understanding, and exposure, they easily lead with assumptions and prejudices. We’ve seen colleges grapple with the racist, hateful speech of accepted and enrolled students. How do we create a guiding philosophy on diversity, equity, and inclusion that informs decision-making?

Take into consideration 27-year-old Alexi McCammond, Teen Vogue editor, who resigned shortly after being named to the position. Teen Vogue staff members complained to company leadership about tweets made by Ms. McCammond. In a March 10, 2021 letter posted on Twitter, Ms. McCammond wrote,

“I’ve apologized for my past racist and homophobic tweets and will  reiterate that there’s no excuse for perpetuating those awful stereotypes in any way.” 

Ms. McCammond was a 17-year-old college freshman when she posted derogatory comments. Supporters argued that Ms. McCammond’s actions should not be used against her, especially since college is a period of transformation. How can colleges better assist students as they navigate learning and unlearning with consequences and justice? 

The May 2020 murder of George Floyd marked a new awakening across the world. The combination of a global pandemic, health disparities, economic loss, and generalized uncertainty seemed to shine a light on wounds that remain open and have not healed. The intersectional dimensions of race, ethnicity, age, gender, socioeconomic status, and sexual orientation, to name just a few, have sparked debates on systemic racism, biases, microaggressions, privilege, and power. While some debate the existence of these experiences, the lived experiences of some students can be described as cumulative trauma. In addition, there is no doubt the pandemic exacerbated equity issues along with racial/ethnic identities. According to National Student Clearinghouse, enrollment at community colleges is down. Fall 2020 enrollment is down 10.6% from fall 2019 for full-time students and 9.9% for part-time students. The biggest declines are among African American/Black males (19.2%) and Native American males (20.1%). What are the potential benefits of applying a trauma-informed approach to teaching?

I look forward to exploring further with you, CEOs within higher education’s most diverse and inclusive segment.  

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CEO Connections Conversation Starter with Fred Moore

Future-Proofing Your Leadership Team

By Frederick V. Moore, J.D./M.B.A.
President Emeritus, Buena Vista University and AGB Search Executive Consultant
Conversation Lead, CEO Connections by CampusWorks

Read Fred's bio »

Higher education leadership has been navigating tumultuous times long before the advent of COVID-19. Has COVID-19 made things easier? Absolutely not, but it is evident that lasting changes are being made in the way our society functions due to the pandemic. Creative thinking and innovation are required to overcome the common challenges higher education decision-makers face. While the pressures may differ from community to state sector, these challenges include:

  • Greater demands for accountability from public and private funding sources
  • Increased regulatory constraints imposed by policymakers and accreditors
  • Changes to the business model underpinning higher education
  • Ever-tightening state and local public education budgets
  • Concerns about student success, completion, and equity gaps
  • Highly competitive markets
  • Polling results that question the value of higher education
  • Greater interest in alternative programs as opposed to degrees
  • Increasing student debt
  • Enrollment and funding decreases, as reflected by COVID-19 adjustments

Boards and other external stakeholders are keenly interested in the innovative thinking that will usher in a transformative era in higher education that is responsive to these pressures. This mindset starts with you.

Why is innovation important in leadership? Innovative leadership requires both thinking and influencing others to create "new and better" ideas to move towards positive results. Whether or not there is a lasting change in the post-COVID era, the pre-COVID pressures will likely remain. Indeed, had COVID never occurred, higher education would still be facing significant challenges.

Higher education press headlines highlight specific institutions that seem to be successfully bucking the challenges outlined above. Yet, examples where colleges have successfully "cracked the code" or catapulted the institution into a reimagined evolutionary or even revolutionary future-state are scarce. What might this suggest? Perhaps that the path to posterity requires an approach far less one-size-fits-all and more responsive to local nuances.

In summary, the confluence of factors outlined will place an even greater premium on innovative and perhaps customized perspectives that challenge the former status quo. Community and state colleges need to populate their senior leadership teams with creative professionals who simultaneously manage today's business demands while seeing through tomorrow's ambiguity to lead and transform successfully. 

Innovation increases your institutional ability to embrace change and discover the new opportunities created by it. Join me as we discuss future-proofing your leadership and preparing your institution to answer these questions:

  1. How will hiring authorities assess the ability to innovate?
  2. What best practices will need to be employed to stimulate innovative thinking among existing talent?
  3. What structured opportunities might work most effectively in providing venues to discover innovative thoughts among the senior team, the board, and other stakeholders?

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CEO Connections Conversation Starter with Dr. Mary Fifield

Champion in Chief: How to Act with Purpose, Passion, and Courage to Help Students Now

By Dr. Mary L. Fifield

Read Mary's bio »

COVID life has become boringly predictable... or has it? Systemic racism is a fact of life. Isn’t it?

An immunity, of sorts, to the mounting body count and endless tragedies that have ravaged our communities this past year is becoming all too common. Dual pandemics have upended life as we know it and set us on an unchecked collision course of the haves and have-nots for all of the world to see.

What must be reckoned with now is how these two phenomena together, in a vicious reciprocal cycle, have exacerbated hardships and suffering across already susceptible populations. Have these crises made it all but impossible for many students to enroll, stay, or experience success in our nation’s community colleges?

America’s community colleges are widely considered to be a democratizing force in our nation.

As presidents, this deeply rooted value is entrusted to us. We must be fully present and prepared to take bold action to rebalance the educational scales. If there is veracity in the words of Mahatma Gandhi that “the true measure of any society can be found in how it treats its most vulnerable members,” our calling is clear. This is our once-in-a-lifetime chance to change the lives of future generations of community college students.

First, we must acknowledge that the challenges of low-income and minoritized students will outlast the immediate crises. Interventions that have provided some relief in the past will look like stop-gap measures now.

Questions such as how to stop forcing students to choose between school and work or between school and family/caregiving responsibilities need real answers, not one-size-fits-all policies and procedures.

Cost-effective ways to address the inevitable increase of mental health issues require new lines of thinking and alliances.

How to create campus environments that are truly anti-racist will demand less words and more action.

Matching holistic services to what students need right now will require better use of data.

Recent surveys show that most students want to be back on campus but that their expectations have changed. How will we assess what virtual practices to retain, and how will we accommodate the varied needs of a more savvy but battle-weary student population?

Join me and let’s explore solutions together.

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Swipe Out Hunger

CampusWorks’ Partnership with Swipe Out Hunger Provides More Than 15,000 Hot Meals to Hungry College Students During Pandemic

Bradenton, FL – January 25, 2021 – CampusWorks, a strategic higher education consulting firm, recently became the first company to partner with Swipe Out Hunger, a leading nonprofit dedicated to combating hunger among college students, to launch a community fundraising campaign that will provide hot dining hall meals to students in need.

CampusWorks’ Holiday Food Drive began in November 2020 and ran through the end of the year, drawing generous contributions from the company’s team members, family, friends, clients, and partners. The firm’s Board of Directors kicked off the campaign with a dollar-for-dollar matching incentive, raising a total of $15,379. Since every dollar donated provides one hot dining hall meal, this initiative will make a significant impact for thousands of college students nationwide during an exceptionally challenging time.

Prior to the pandemic, one in three college students faced hunger and food insecurity—issues that have since been magnified by lost income, unstable class schedules, and increasing uncertainty about where they will get their next meal. “We see firsthand the challenges that today’s college students face, and we don’t think hunger should stand in the way of pursuing one’s education,” said CampusWorks CEO Liz Murphy. “As we looked to partner on this initiative, we found a synergy with Swipe Out Hunger’s commitment and innovative approach.” Since 1999, CampusWorks’ vision has been to transform higher education so students, faculty, and staff can thrive, and its charitable efforts are an important part of realizing that goal.

“The CampusWorks community has demonstrated their steadfast commitment to student success through this generous and meaningful partnership,” said Swipe Out Hunger Founder & CEO Rachel Sumekh. “We are beyond grateful to work with such a like-minded organization to ensure thousands of students are able to access warm, nourishing meals that allow them to thrive as they earn their degree.”

Swipe Out Hunger was founded in 2010 by a group of friends at the University of California Los Angeles. An expert in innovative, sustainable meal donation practices, the nonprofit works closely with college campuses to launch programs that address student hunger. Its flagship program, “The Swipe Drive,” enables students with extra meal swipes or dining dollars to donate them to their peers. It also partners with corporations through grants, sponsorships, brand partnerships, matching gift programs, and community fundraising campaigns, like the one pioneered by CampusWorks. To date, Swipe Out Hunger has served more than 2 million nutritious meals to students at more than 125 colleges in 39 states.

About Swipe Out Hunger

Swipe Out Hunger is a national nonprofit committed to ending college student hunger. It advises colleges and universities on the design of commonsense and innovative anti-hunger programs. Recognized for its entrepreneurial nature, Swipe Out Hunger has been named an Obama White House Champion For Change and its founder, Rachel Sumekh, has landed a spot on the Forbes’ 30 Under 30 list. For more information, visit swipehunger.org.

About CampusWorks

CampusWorks transforms higher education institutions by providing an independent perspective and delivering creative solutions that improve operations, reduce costs, and position students for success. You can learn more about CampusWorks’ capabilities by visiting campusworksinc.com.

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CEO Connections Conversation Starter with Dr. Christine Hammond

Reflections & Resolutions

By Dr. Christine Hammond

Poets refer to this mid-winter season as the Turning of the Year. Of course, we flip a page or screen on the calendar, but it seems to me that there is something more primal at work. We turn from winter darkness to ever-increasing daylight; the land turning from dormancy to fertile fields. It is a season for reflection and renewal. Many of us share the usual tactical resolutions—fewer calories, more exercise, deeper meditation, greater kindness... 

As I age, I find myself reflecting on, pondering, some other lessons and I recall a short conference paper I read while a grad assistant, "Making Mistakes: Error and Learning in the College Presidency" (Neumann, 1988). In this short study, Neumann talked with 32 college presidents dispersed geographically as well as in age and in presidential experience.  She asked them to describe their biggest mistakes.  All but one could identify a significant mistake they had made and the negative feedback that had followed.  Most presidents said that their most egregious mistakes happened early in their tenure.  They reported that building up a store of knowledge, particularly regarding their relationships with others at the College, was valuable learning that diminished mistakes in future years.  Related research suggests that early presidents may be stronger learners while experienced presidents might be stronger knowers

I happened on the article while clearing some files recently and reflected on my own mistakes – on their pattern and structure. 

The mistakes of the presidents in Neumann’s study fell into four clusters: errors of omission and three versions of errors of commission. 

  • Errors of Omission – not taking an action when it was required or would have been beneficial – was the largest single error category.   
  • Errors of Commission included:
    • Acting when non-action would have been prudent;
    • Taking the wrong action; or
    • Taking the right action but with the wrong implementation strategy.  In this last category, the decision may have been correct but with significant flaws in content or process. 

I confess that I have sampled each of these categories! What about you? 

What can we learn from reflecting with greater scrutiny on the kinds of mistakes we make as leaders?  John Dewey once said, “We do not learn from experience … We learn from reflecting on experience.”  In examining and understanding the nature and structure of our mistakes, can we avoid them in the future? 

The year 2020 gave us plenty of practice in decision-making and, speaking for myself at least, in mistake-making as well.  A veteran president once said to me, “You should stay at a place long enough to live with your own mistakes.”  I have done so but it has not been easy.  As we turn the corner to greet the year ahead, can the errors and experiences of 2020 give us strength, wisdom, and greater success?

Learn more about Dr. Hammond or connect with her on LinkedIn.

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CampusWorks Named Great Place to Work™

 

CampusWorks Earned Designation as a Great Place to Work-Certified™ Company in 2020

Bradenton, FL – January 12, 2021 – CampusWorks, a higher education transformation firm, today announced that it is Great Place to Work-Certified™.

Great Place to Work is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue and increased innovation. Recently surveying the company’s employees, 94% of respondents indicated that CampusWorks is a great place to work, compared to 59% of employees at a typical U.S.-based company. When asked about the company’s culture, 99% of respondents agreed that CampusWorks' employees are “given a lot of responsibility” and are “proud to tell others they work here.” Additionally, 97% felt the company’s management is “honest and ethical in its business practices,” that its executives “fully embody the best characteristics of the company,” and the firm’s accomplishments “fill them with a sense of pride.”

“The CampusWorks team is thrilled with the recognition as a Great Place to Work,” said CampusWorks CEO Liz Murphy. “We’ve known that our company is something special, and it is gratifying to have the commitment, diversity, and culture our employees have created be acknowledged. We can think of no better way to serve our clients than to ensure we have brilliant, satisfied, and very happy employees.”

“We congratulate CampusWorks on its Certification,” said Sarah Lewis-Kulin, vice president of Best Workplace List Research at Great Place to Work. “Organizations that earn their employees’ trust create great workplace cultures that deliver outstanding business results.”

About Great Place to Work

Great Place to Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees around the world and used those deep insights to define what makes a great workplace: trust. Great Place to Work helps organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Emprising®, their culture management platform, empowers leaders with the surveys, real-time reporting, and insights they need to make data-driven people decisions. Their unparalleled benchmark data is used to recognize Great Place to Work-Certified™ companies and the Best Workplaces™ in the US and more than 60 countries, including the 100 Best Companies to Work For® and World’s Best list published annually in Fortune. Everything they do is driven by the mission to build a better world by helping every organization become a Great Place to Work For All™.

About CampusWorks

CampusWorks transforms higher education institutions by providing an independent perspective and delivering creative solutions that improve operations, reduce costs, and position students for success. You can learn more about CampusWorks’ capabilities, by visiting campusworksinc.com.

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Get to Know Arizona Western College


In celebration of Get to Know Your Customers Day, we're talking with President Daniel Corr and the Arizona Western College team about how our strategic planning initiative engaged 2,800 community members, including 200 students, and sparked a college-wide transformation.

Part 1:

 

 

 

Part 2:

 

 

CampusWorks' inclusive, transparent strategic planning approach can lay the groundwork for transformation at your institution. Learn more »

 

About Get to Know Your Customers Day

Get to Know Your Customers Day reminds businesses to reach out to patrons and get to know them better. The day is observed annually on the third Thursday of each quarter (January, April, July, October). When businesses get to know your customers, you also get to know more about what you need to grow.

 

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CampusWorks Welcomes Fresno Pacific University

 

Fresno Pacific University Partners with CampusWorks to Lead Strategic IT Transformation

CampusWorks is excited to welcome Fresno Pacific University, a comprehensive Christian institution with five campuses, a Seminary, and online programs located throughout the San Joaquin Valley of California.

During a five-year partnership which begins November 1, 2020, CampusWorks will lead IT operations on behalf of the University, ensuring the current and future needs of students, faculty, and staff are both heard and addressed while also aligning technology to the University’s Strategic Map.

Following a comprehensive assessment conducted by CampusWorks earlier this year, University leadership recognized the potential for IT to serve as an important strategic partner in achieving its mission and vision. Partnering with CampusWorks, the University will immediately gain a full-time Chief Information Officer (CIO), a part-time Chief Information Security Officer (CISO), and the resources required to expand project management capacity, improve systems, services, standards, and more. Additionally, FPU’s current IT staff will join the CampusWorks team as employees, playing an integral role in modernizing operations and laying the foundation for a lasting, technology-enabled transformation.

“We have full confidence that this partnership will not only expand our IT executive leadership capacity now, but also allow our IT department to grow and develop in ways that will strengthen FPU’s ability to serve its students, employees, and community,” said FPU President Dr. Joseph Jones.

In the coming months, CampusWorks and FPU will invite community members to participate in multiple information and visioning sessions where together they will identify additional opportunities for technology to support the University’s future. “We are honored that Fresno Pacific University has entrusted us with this important work,” said CampusWorks CEO Liz Murphy. “Our organizations share a similar philosophy for transforming higher education so students, faculty, and staff can thrive. We are committed to ensuring that every member of the FPU community has a voice and is engaged in this transformation process.”

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Cybersecurity Intelligence Report


Cybercriminals will take advantage of vulnerable people during times of crisis. In this Cybersecurity Intelligence Report, CampusWorks' cybersecurity expert Dr. TJ Arowolo provides colleges and universities with must-have information about emerging cybersecurity threats related to the COVID-19 pandemic and key defense strategies to protect students, faculty, and staff—especially those who are working and learning remotely.

 

 

About Dr. TJ Arowolo, CGEIT, CISM, CISA

Dr. TJ Arowolo is an experienced chief information security officer known for his ability to identify and remediate cybersecurity threats to protect colleges and universities from a costly data breach. He earned a PhD in Applied Management & Decision Sciences from Walden University, a Master of Science in Information Assurance from the University of Dallas, and a Bachelor's degree in Computer and Information Technology from DeVry Institute of Technology. Dr. Arowolo is Certified in the Governance of Enterprise IT (CGEIT) and is a Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA).

About CampusWorks

Founded in 1999, CampusWorks collaborates with colleges and universities to develop and implement insightful strategies that improve institutional effectiveness and enhance the student experience. 

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CampusWorks is committed to mental health.


At CampusWorks, we’re transforming higher education so students, faculty, and staff can thrive —and that begins with mental health. But for many institutions, identifying at-risk students and providing the right resources remains uncharted territory. That's why our team of success advocates are committed to sharing proven insights and strategies that you can use to make an impact.

Articles:
 

    

 


 

Videos:
 

Want to do more to improve student success? Not sure where to start?

Contact CampusWorks »

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Get to Know SUNY Schenectady

 

In celebration of Get to Know Your Customers Day and National Culinary Arts Month, we're talking with President Steady Moono of SUNY Schenectady County Community College about the college's diverse community, cutting-edge culinary programs, and the many ways they're supporting students during the COVID-19 pandemic. We are proud to serve awesome clients like SUNY Schenectady! Find out what makes them so special....

 

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How to Identify & Help At-Risk Students Before It’s Too Late

By Chrissy Coley, PhD

The COVID-19 crisis is having a devastating effect on college students’ mental health. Active Minds’ April 2020 survey of more than 2,000 college students revealed that 91% of students are experiencing higher levels of stress or anxiety, 81% indicated higher levels of disappointment or sadness, and 80% reported experiencing loneliness or isolation. Most concerning is that 55% of students said they do not know where to go if they or someone they know needs professional mental health services right away.

This concern is echoed by college and university presidents—41% reported that student mental health is one of their most pressing issues, according to an American Council on Education (ACE) survey conducted in April. In response to these growing concerns, CampusWorks Executive Advisory Board Member Cary Israel, JD, the district president emeritus of Collin College (TX) recently wrote an article, “In the Era of Social Distancing, Collaboration is the Answer to the Student Mental Health Crisis,” which explored how institutions can engage cross-functional action teams to identify at-risk students and intervene in a timely manner.

Based on my experiences as the assistant vice provost for student success initiatives at the University of South Carolina and vice president for student engagement and success at Barton College, I’d like to expand on Cary’s ideas by sharing a two-prong cross-campus partnership model I’ve found to be effective in offering a structured, data-informed methodology for identifying at-risk students, managing referrals and responses, and triaging care.

The First Prong: Early Alert & Intervention Team

The first prong consists of an Early Alert and Intervention Team (EAIT), which proactively identifies and engages at-risk students based on pre-enrollment factors, academic performance, social challenges, or personal loss. This team proactively uses data, through systems and referrals, to identify students who may be experiencing academic, personal, social, financial, health, and relationship struggles.

Red flags include:

  • Class absences
  • Poor academic performance on assignments and tests
  • Lack of engagement in class activities and discussions
  • Late submission of work
  • Failure to pre-register for classes or make timely payment
  • Isolation/poor social integration
  • Health issues/concerns
  • Financial concerns
  • Death of a family member or friend

When at-risk students are identified, the EAIT establishes communication and routes them to the most appropriate responder, campus resource, or support system based on need. Interventions may include automated communications from the student success system, personal outreach by advisors or coaches, and connection with relevant campus resources.

The EAIT tracks each student’s progress and monitors intervention efficacy. They also educate campus community members on academic and social integration red flags, engagement initiatives, support services, and referral processes to help ensure no one slips through the cracks.

In my experience, the EAIT reviewed and triaged reports on a wide spectrum of issues. In many cases, the reports were relatively minor in nature, and the students simply needed a reminder about curricular and co-curricular expectations, as well as a nudge to the right campus resource. For example, we once had a first-year student who was consistently missing class. The EAIT discovered the student didn’t know about the college’s attendance policy and the rationale behind it. Upon intervention, the student started attending class regularly and earned stellar grades in all courses.

In some cases, the reports were more serious and required intensive intervention solutions. One of my former EAITs worked with a student who was consistently turning in late work and earning poor grades on assignments and tests. Upon intervention, the team discovered the student had had an Individualized Educational Plan (IEP) in high school but had not registered for accommodations in the Student Disabilities Office, which enabled access to the resources and accommodations needed for success. In many cases, a swift and targeted intervention can make a meaningful difference.

How to organize an Early Alert and Intervention Team (EAIT):

The EAIT is typically chaired by the director of retention, director of academic advising, or dean of students. Team members often include representation from Academic Advising, Academic Support Services, Counseling Services, Student Health Services, Access and Accommodations/Disability Services, Athletics, Residence Life, Student Activities/Involvement, Chaplain’s Office, Dean of Students Office, and First-Year Experience. The EAIT may also include representatives from Admissions, Financial Aid, and General Education. A weekly or bi-weekly meeting frequency enables this team to maintain frequent communication and stay abreast of emerging issues on campus.

The Second Prong: Behavioral Intervention Team

The second prong consists of a Behavioral Intervention Team (BIT), which uses established protocols to detect early indicators of the potential for disruptive conduct, self-harm, and the risk of violence to others. The BIT is responsible for developing policies and establishing standards for addressing legitimate safety risks to the person and/or community. The team also educates the campus community on mental health issues, red flags/warning signs, and reporting processes to help expand the number of eyes and ears monitoring for issues.

Early indicators include:

  • Aggression
  • Severe anxiety
  • Bizarre behavior
  • Depression
  • Disturbed writing
  • Eating disorders
  • Heightened emotional distress
  • Suicidal ideation/remarks/attempts
  • Threats
  • Withdrawal from social groups

When the BIT identifies students who potentially pose a threat to themselves or the campus community, the team conducts investigations, performs threat assessments, and determines the most effective mechanisms for support, intervention, warning/notification, and response.

At one of my previous institutions, the BIT received a report about a student who had expressed thoughts about potential self-harm. Based on the wellness check with the student, the BIT recommended voluntary admission at the local hospital. The student agreed. Upon release a week later, the student returned to campus with a treatment plan that was jointly monitored by the Counseling Center (with written consent by the student) and the medical professional. The student not only stayed well but also completed all courses successfully and got involved on campus as a peer leader.

How to organize a Behavioral Intervention Team (BIT):

The BIT is typically chaired by the vice president for student affairs, dean of students, or director of student conduct. This individual should be trained and certified by the National Behavioral Intervention Team Association (NaBITA). Team members typically include the vice president of student affairs/dean of students, director of student conduct, director of counseling services, chief of campus police, or their designees. It may also include an associate provost, director of residence life, director of human resources, Title IX coordinator, and/or director of access and accommodations/disability services. A weekly or bi-weekly meeting frequency enables this team to maintain frequent communication and stay abreast of emerging issues on campus.

The National Behavioral Intervention Team Association (NaBITA) provides extensive recommendations for the purpose, composition, and activities of campus BIT Teams. The NaBITA Risk Rubric and white paper can provide additional guidance on behavioral and risk evaluation for teams. Campuses are strongly encouraged to consult with their legal counsel when drafting voluntary and involuntary leave and return-to-campus policies.

The Partnership

It is important for the Early Alert & Intervention Team and Behavioral Intervention Team to work closely with one another to coordinate efforts and optimize resources. One common strategy is to design intentional overlap in EAIT and BIT representation, most often from the Dean of Students Office and Student Health Services/Counseling Office. This shared membership model enhances communication flow and reduces duplicated efforts. An emerging practice is for the EAIT and BIT chairs to meet on a regular basis to ensure appropriate exchange of information, design collaborative team trainings, organize campus educational efforts, and establish formal channels to refer students to the other body when warranted.    

All EAIT and BIT members should receive compliance training in the Family Educational Rights and Privacy Act (FERPA), the Health Insurance Portability and Accountability Act (HIPAA), and relevant federal and state regulations that protect student privacy. Teams should use a secure and easily searchable electronic data management system to maintain records of all referrals, interventions, and case notes to ensure privacy and security.

In honor of Mental Health Awareness Month, we encourage you to assemble key academic and administrative stakeholders to promote cross-functional dialogue and collaboration that advances student well-being and success. If you need helping getting started, contact CampusWorks today »


About the Author

Chrissy Coley, PhD has dedicated her career to advancing student success. She is a portfolio executive leader at CampusWorks, a strategic higher education consulting firm that transforms institutions so students, faculty, and staff thrive. Prior to joining CampusWorks, Chrissy served as the assistant vice provost for student success initiatives at the University of South Carolina and vice president for student engagement and success at Barton College.

 

About CampusWorks

Founded in 1999, CampusWorks is a strategic consulting firm that transforms higher education institutions by providing an independent perspective and creative solutions to improve operations, reduce costs, and position students for success. Learn more at campusworksinc.com.

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COVID-19 Travel Restrictions

 

Effective March 12, 2020:

After thoughtful consideration for the health and safety of your campus community and our employees, CampusWorks is instituting an air and train travel ban effective Monday, March 16, 2020 as a way to limit exposure to those that travel frequently. This is not a work stoppage. In fact, being a virtual company, we are in a better position than most companies to continue to deliver exceptional service and awesome results using tools that allow us to connect across the miles. 

At this time, the air and train travel ban will be in place through March 28, 2020. We will be monitoring the progress of the virus daily and will provide regular updates to you through your CampusWorks team leader.  

Update as of March 31, 2020:

CampusWorks released a video update to clients communicating our intent to extend our travel ban indefinitely. We will continue to support all projects remotely and be in frequent communications regarding progress.

Update as of May 14, 2020:

CampusWorks issued an email update to clients communicating our intent to continue to work remotely through the summer. 

We will continue to monitor new developments and provide timely updates regarding our COVID-19 travel restrictions.

 

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ACCT Podcast: ERP for Trustees

 

 

In an ideal world, an enterprise resource planning (ERP) system would help your institution operate like a well-oiled machine, bringing campus processes, people and the institutional strategic plan together. Unfortunately, these powerful and complex technologies come with powerful and complex systems, processes and procedures that can cause the kinds of operational inefficiencies they were designed to eliminate, according to CampusWorks, a company that specializes in supporting ERP for community colleges.

In this episode, ACCT's Jacob Bray and David Conner spoke with CampusWorks Senior Vice President for Client Development Keith Myers about what community college trustees should know about ERP. Drawing from experiences at Educause's 2020 Trend Watch, Myers demystifies the technical aspects of ERP, offering a market context and walking through the preparation, evaluation and implementation phases. 

ACCT's In the Know Podcast:

Trustees and ERP: How to Make Your Campus Work Better with CampusWorks (Part 1) »

Trustees and ERP: How to Make Your Campus Work Better with CampusWorks (Part 2) »

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In the Era of Social Distancing, Collaboration is the Answer to the Student Mental Health Crisis

By Cary Israel, JD

The insidious coronavirus pandemic has tragically transformed the world as we know it. Evidence of all we have lost can be found on vacant college campuses across the country—in classrooms and lecture halls that now sit in darkness, in dormitories that have fallen silent, and in the auditoriums and arenas that will remain empty on graduation day. 

This unexpected transformation has placed college leaders under considerable pressure as they try to manage a complex situation rife with both nuance and uncertainty. Vying for their attention is one of the most important (and often overlooked) issues of all: student mental health.

Recent data from the American College Health Association reported that 40% of the 26,000 undergraduate students surveyed felt “so depressed that it was difficult to function” while 61% had experienced overwhelming anxiety and nearly 13% had seriously considered suicide. And this data was collected before COVID-19 emptied our classrooms and campuses! These statistics are bound to increase as students endure prolonged social isolation, unemployment, food and housing insecurity, and uncertainty about the future.

Given all that has happened—and is yet to happen—colleges and universities must stretch beyond their identities as “institutions of learning” and embrace what this new reality needs them to become: a support system for their most vulnerable students. Determining what this means and how it will be executed should not be a top-down process but rather a collaborative effort involving diverse groups of campus stakeholders, known as “action teams.”

Leveraging Action Teams to Support Vulnerable Students

Given the complex priorities competing for college leaders’ attention, a crisis such as the COVID-19 pandemic is an opportune time to employ action teams for critical problem-solving work. Action teams should be comprised of cross-functional staff, faculty, administrators, and students in order to tap into the powerful minds within a campus community and ensure everyone’s needs are heard and represented in the solutions.

Action teams can be effectively leveraged to develop short-term “strategic action plans,” such as addressing the student mental health crisis, as well as other emerging issues requiring immediate attention. They enable the institution to remain flexible and responsive to community members’ future needs while preserving its long-term strategic initiatives. Action teams can be tasked with answering important questions, like: What does it mean to become a “support system”? Who are the most vulnerable students? What does “support” look like? How does it work? How much will it cost? And other fundamental questions necessary to develop and deploy an effective solution.

Sharing Services to Increase Access to Life-Saving Resources

Limited resources are an issue for most institutions right now, but that does not have to prevent an institution from providing vital mental health resources for its students. Traditionally, “shared service” models have helped groups of institutions reduce their individual costs by sharing administrative tasks or technology management services. A similar partnership approach can be applied to mental health services, making it more affordable for participating institutions to expand access to life-saving services and resources.

There are myriad mental health organizations that colleges can collaborate with to ensure students have the support they need to face the challenges they may be experiencing. These organizations include:

For institutions that already have mental health services and resources available, the challenge may be one of awareness. It is critical to promote these mental health resources broadly and frequently using the institution’s website, email, social media channels, and text messages. Faculty can assist in spreading the word by listing these resources in their syllabi. Institutions that are short-staffed can leverage chatbots to help augment their support teams, enabling students to get real-time responses concerning their family obligations, health issues, financial burdens, and educational questions. Action teams can help identify less obvious communication channels for reaching students.

Streamlining Student Services to Support Persistence

The COVID-19 crisis is proving to be a make-it-or-break-it moment for student services. In the face of uncertainty, completion rates are in peril. It has never been more important to streamline the student experience because hurdles that may have caused frustration in a pre-COVID-19 world may trigger students to abandon their educational goals today.

This is another area where action teams can make meaningful contributions. The cross-functional nature of these teams enables an institution to organically break down silos by bringing together people from different departments to develop responsive, integrated solutions. This level of collaboration tends to help individuals see the “bigger picture” of how the institution operates and gain new perspective on how their role impacts other areas of the organization. This knowledge is the first step in identifying where the institution’s processes are breaking down and redesigning them to increase student success.

Of course, for any solution to be effective the president, leadership team, and Board of Trustees must review the action teams’ recommendations, gain collective buy in for the proposed solutions, and promote accountability by ensuring there are realistic timelines, task owners assignments, measurable outcomes, and a method for evaluation.

The Time for Action is Now

The challenges before us are many. But collaboration, planning, and action can lead to extraordinary achievements. Now is the time to redirect critical resources toward our amazing, resilient students and colleagues. Learn how to put these ideas into action by reading the article "How to Identify & Help At-Risk Students Before It's Too Late" by my colleague, Chrissy Coley, PhD. A former a student success leader, Chrissy shares a two-prong cross-campus approach she has found to be effective in offering a structured, data-informed methodology for identifying at-risk students, managing referrals and responses, and triaging care.

If social distancing has taught us anything, it is that our future is brighter and healthier when we work together. 


About the Author

Cary Israel, JD is a valued member of CampusWorks’ Executive Advisory Board, where he helps higher education leaders understand the formula between leadership, vision, and technology and leverage it to increase student success. Prior to joining CampusWorks, Cary was the district president of Collin College (TX), a multi-campus operation that served more than 53,000 students annually under his leadership. He also served as president of Raritan Valley Community College (NJ), the Illinois Community College System, and Front Range Community College (CO). Cary's exceptional leadership was recognized twice by the American Association of Community College Trustees (ACCT), naming him "CEO of the Year" in 1996 and 2007. 

About CampusWorks

Founded in 1999, CampusWorks is a strategic consulting firm that transforms higher education institutions by providing an independent perspective and creative solutions to improve operations, reduce costs, and position students for success. Learn more at campusworksinc.com.

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Rio Salado College

 

In celebration of Get to Know Your Customers Day, we're talking with Janelle Elias, vice president of strategic initiatives and the National Division at Rio Salado College, to get her perspective on how CampusWorks helped Rio National become America's online community college and reach students nationwide to provide an on-ramp to higher education. Check it out...

 

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COVID-19 Resource

6 Steps for Making Remote Meetings More Engaging

By Chrissy Coley, Portfolio Executive Leader, CampusWorks

Like many colleges and universities, your institution has likely pivoted to remote work for the foreseeable future, in response to the COVID-19 pandemic. At CampusWorks, we realize this may have been a difficult transition for your faculty and staff, not so much for lack of the technical tools but for the perceived difficulty in translating relationship building and engagement from face-to-face environments to virtual platforms.

As a company that has supported higher education for over 20 years through both onsite and offsite service delivery, we have developed strategies to effectively use virtual environments to build personal relationships, foster employee collaboration and engagement, and enhance productive dialogue and decision making. Our six-step model can be quickly adapted to your workforce, as your faculty and staff continue to collaborate on the delivery of programs and service and plan for the academic year ahead.

Step 1:  Assess Your Desired Meeting Outcome

As any instructional designer will tell you, effective online education starts with the learning outcomes, not with the technology. The same rules apply as you move from face-to-face meetings to a virtual platform. Begin by examining the purpose of your standard in-person meetings. Is it to:

  • Develop strategic goals and objectives?
  • Provide updates on institutional, departmental, or program initiatives?
  • Redesign an inefficient process?   
  • Create new–or improve existing–student services and programs?
  • Approve resource allocations, policy changes, or new academic programs?
  • Gather feedback from constituents or stakeholders?

Step 2:  Review Your Typical In-Person Methods

How do you typically engage face-to-face in order to achieve your meeting purpose and desired outcomes? Do you typically use:

  • Larger team meetings or planning sessions? 
  • Small working group discussions? 
  • One-on-one sessions?
  • Individual interviews or small group focus groups?

Step 3:  Evaluate the Role Technology Can Play

Once you’ve established your desired meeting outcomes and the methods you typically use to engage in person, consider the role technology can play. With so many intuitive, mainstream tools available, it’s a matter of selecting the one that will naturally support your method and help you achieve your outcomes. For instance, you could consider:

  • Zoom, GoToMeeting, or other video conferencing platforms to facilitate individual and group meetings (be sure to include a back-up phone conference line in the case of internet or technology challenges).
  • Microsoft Office Teams or Google Drive for document sharing, collaboration, and milestone tracking.
  • SurveyMonkey, Google Forms, or other survey tools to collect feedback, gauge consensus or satisfaction, and understand opinions and perceptions.
  • Poll Everywhere or other polling platforms to gather real-time anonymous polling.
  • GroupMe, Slack, WhatsApp, or Microsoft Office Teams for more personalized individual and group messaging.

Step 4:  Consider ‘Flipping the Classroom’ Pre-Meeting

Many professors have discovered the value of “flipping the classroom” to promote student learning and engagement, you can flip your meeting to prepare for engaging and productive remote meetings by:

  • Confirming session outcomes and delivery methodology with the team in advance.
  • Ensuring technology access for everyone on the team.
  • Emailing/posting agenda, including meeting outcomes, pre-session readings and homework, discussion prompts, and decisions-to-make, as well as next steps.
  • Confirming presenters in advance so participants are prepared to share updates or facilitate sections of the agenda.
  • Sending a pre-meeting survey so you can share participant responses before or during the meeting.
  • Preparing your delivery and ensuring your technology is accessible and working in advance (e.g., screen sharing, polling, etc.).

Step 5:  Create an Engaging Virtual Meeting Environment During the Meeting

After you have set the stage in advance for a productive and engaging remote meeting, you are ready to thoughtfully develop the attendee experience during the meeting by:

  • Setting shared expectations for being on video, actively participating in discussions and activities, and listening to others.
  • Reviewing the agenda at the outset in order to walk participants through the meeting purpose, desired outcomes, and methodology (and let them know when there will be breaks, if the meeting is longer than 60 minutes!).
  • Assigning a meeting co-facilitator to help you keep time, take notes, review and address chat feedback, and manage group dynamics.
  • Sharing your screen to show slides or edit Word, Excel, PowerPoint, or Visio documents via real-time feedback.
  • Asking questions and encouraging all to provide feedback.
  • Personalizing the experience by starting off the meeting with a few minutes for participants to share personal news, using colleagues’ names during the meeting, and making specific references to their contributions and suggestions.
  • Taking your time and being patient as this will be new for some.

Step 6: Quickly Demonstrate Outcomes of Remote Meetings

Since people will not see each other as frequently as they typically do, it’s important to quickly recap meeting outcomes and next steps to maintain momentum and accountability through such methods as:

  • Posting/emailing artifacts, such as a summary of the meeting accomplishments and decisions made, a draft of working documents, and next steps or action items.
  • Following up with your supervisor to confirm the progress made, milestones achieved, and the next steps.
  • Assigning homework to be completed, along with specified owners and timeline, and offering to meet with the owners or small group teams to facilitate the next steps.
  • Confirming your next action and following-up in a timely manner.

As the meeting organizer and facilitator, shifting to remote meeting environments will demand even more from your role—more structure, more planning, more energy, and more pre- and post-communication. People will follow your lead, so be ready to be on video, use people’s names, and be positive and patient with yourself and others. And finally, be optimistic and confident—you can deliver effective remote meetings in an engaging, collaborative, and productive way!

Need Help?

CampusWorks’ team of higher education experts are here to assist your institution as you develop and implement COVID-19 business continuity strategies and optimize your resources to achieve your mission, enhance institutional effectiveness, and foster student learning and success in the year ahead.  For more information about our services and ways we can support you, please visit us at https://www.campusworksinc.com/.

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COVID-19 Support

 

 

As a higher education leader, you’re at the ready—addressing myriad issues that surface each day the COVID-19 pandemic persists. You’re innovative. You’re resilient. But are you prepared to guide business continuity amidst continued unknowns?

You’ve embraced remote operations and life online because it needed to be done. Now, as we learn that ‘flattening the curve’ may require months of social distancing, it’s time to reevaluate how your institution will continue to operate and prepare students for the future. But where can you turn for the expertise you need?

Turn to CampusWorks. As a transformation partner dedicated exclusively to higher ed since 1999, we understand the complex challenges facing today’s leaders. Applying critical insights and emerging best practices in uncertain situations is our specialty. Tap into our team’s senior-level expertise—for free. Join our experts for live, 20-minute Learning Shots to receive timely infusions of relevant, actionable guidance for navigating this crisis.

View all Learning Shots »

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Hinds CC Wins $2,000 Student Scholarship from CampusWorks

Hinds Community College wins $2,000 student scholarship from CampusWorks.
Pictured above (from left): Jennifer Scott-Gilmore, Stephanie Hudson, and Elmira Ratliff of Hinds Community College, and Warren Johnson of CampusWorks.

Washington, D.C. - February 20, 2020 – Hinds Community College of Raymond, Mississippi is the most recent winner of a $2,000 scholarship from strategic higher education consulting firm CampusWorks. In celebration of the company’s 20th anniversary, CampusWorks has launched a scholarship giveaway to support student success—the firm has pledged to donate $2,000 scholarships to 20 different colleges and universities across the United States and Canada, providing a total of $40,000 in financial support for students in need. (See the full list of scholarship winners.)

The scholarship was raffled off during an educational session at the Association of Community College Trustees (ACCT) National Legislative Summit in Washington, D.C., and Hinds was randomly selected as the winner.

"Hinds Community College is pleased to be the recipient of a $2,000 scholarship gift from CampusWorks" said HCC President Clyde Muse. "With over 72%  of our students receiving some type federal assistance, it is obvious that we have students who need scholarship help. We are excited that we will be able to help make a difference in several students’ lives through your gift."

Founded in 1999, CampusWorks’ vision is to improve society by making higher education accessible to everyone, and offering these scholarships is a big step toward making that vision a reality. “After two decades working directly with institutions, we see firsthand the challenges many students face,” said CampusWorks CEO Liz Murphy. “We want to do our part to ensure that financial need does not prevent anyone from pursuing a quality education.”

To nominate your institution for a chance to win a $2,000 student scholarship, please visit: info.campusworksinc.com/scholarship20.

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Claremont Lincoln University Wins $2,000 Student Scholarship from CampusWorks

 

Claremont Lincoln University receives $2,000 student scholarship from CampusWorks.

 

CLAREMONT, Calif., February 5, 2020 Claremont Lincoln University is the most recent winner of a $2,000 scholarship from strategic higher education consulting firm CampusWorks. In celebration of the company’s 20th anniversary, CampusWorks has launched a scholarship giveaway to support student success—the firm has pledged to donate $2,000 scholarships to 20 different colleges and universities across the United States and Canada, providing a total of $40,000 in financial support for students in need. (See the list of scholarship winners.)

Founded in 1999, CampusWorks’ vision is to improve society by making higher education accessible to everyone, and offering these scholarships is a big step toward making that vision a reality. “After two decades working directly with institutions, we see firsthand the challenges many students face,” said CampusWorks CEO Liz Murphy. “We want to do our part to ensure that financial need does not prevent anyone from pursuing a quality education.”

As the cost of higher education continues to rise in many areas, more students are relying upon scholarship support to achieve their educational goals. “We are grateful for this opportunity to partner with CampusWorks—to bridge the gap and create access to Claremont Lincoln University’s socially conscious education,” said CLU President Tony Digiovanni.

To nominate your institution for a chance to win a $2,000 student scholarship, please visit: info.campusworksinc.com/scholarship20.

 

About Claremont Lincoln University:

Claremont Lincoln University is an online, non-profit graduate university with a mission to equip students with 21st Century leadership skills.  Their socially conscious online master's degrees teach the engagement skills, behaviors and mindsets needed to navigate diverse interests and find common ground for peaceful and inclusive solutions.  For more information about Claremont Lincoln University, visit https://www.claremontlincoln.edu/.

About CampusWorks, Inc.

Founded in 1999, CampusWorks is a strategic consulting firm that transforms higher education institutions by providing an independent perspective and creative solutions to improve operations, reduce costs, and position students for success. Learn more at www.campusworksinc.com.

 

 

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CampusWorks Partners With Edge to Transform IT at NJ Institutions

 

In 2019, CampusWorks was awarded a public bid by Edge to assist its members in evaluating whether their current enterprise resource planning (ERP) systems need to be optimized or replaced to effectively support student success. With a robust portfolio of ERP support services, CampusWorks can manage everything from the initial IT assessment to reimagining and redesigning business processes to solution evaluation, selection, and implementation. 

See CampusWorks' profile in View from the Edge »

 

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Keystone College Receives $2,000 Scholarship from CampusWorks

From left: Karen Yarrish, Ph.D., interim provost and vice president for academic affairs; Vicki Stanavitch, Ph.D., associate professor; Tracy Brundage, Ph.D., president; Frances Langan, Ed.D., vice president for institutional affairs and strategic initiatives.

 

Bradenton, FL – December 6, 2019 – Keystone Community College of La Plume, Pennsylvania is the most recent winner of a $2,000 scholarship from CampusWorks. In celebration of the company’s 20th anniversary, CampusWorks, a strategic higher education consulting firm, has launched a scholarship giveaway to support student success—the firm has pledged to donate $2,000 scholarships to 20 different colleges and universities across the United States and Canada, providing a total of $40,000 in financial support for students in need.

Keystone Community College was randomly selected as a winner through an online raffle in October 2019. (See the full list of scholarship winners.)

Founded in 1999, CampusWorks’ vision is to improve society by making higher education accessible to everyone, and offering these scholarships is a big step toward making that vision a reality. “After two decades working directly with institutions, we see firsthand the challenges many students face,” said CampusWorks CEO Liz Murphy. “We are thrilled that this scholarship will help students pursue their educational goals at Keystone Community College.”

“We are delighted and honored to receive this scholarship as part of the CampusWorks’ 20th Anniversary Scholarship Giveaway,” said Keystone College President Tracy L. Brundage, Ph.D. “This generous gift will help us continue our educational mission and benefit our students tremendously as we strive to prepare them for successful careers and leadership roles in their communities following graduation. We offer our sincere thanks to everyone at CampusWorks for their commitment to Keystone College and to higher education.”

To nominate your institution for a chance to win a $2,000 student scholarship, please visit: info.campusworksinc.com/scholarship20.

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Central Arizona College Receives $2,000 Scholarship from CampusWorks

 

Central Arizona College wins a $2,000 student scholarship from CampusWorks.
 

Bradenton, FL – December 5, 2019 – Central Arizona College of Coolidge, Arizona is the most recent winner of a $2,000 scholarship from strategic higher education consulting firm CampusWorks. In celebration of the company’s 20th anniversary, CampusWorks has launched a scholarship giveaway to support student success—the firm has pledged to donate $2,000 scholarships to 20 different colleges and universities across the United States and Canada, providing a total of $40,000 in financial support for students in need. Central Arizona College was selected randomly through an online raffle. (See the list of scholarship winners.)

Founded in 1999, CampusWorks’ vision is to improve society by making higher education accessible to everyone, and offering these scholarships is a big step toward making that vision a reality. “After two decades working directly with institutions, we see firsthand the challenges many students face,” said CampusWorks CEO Liz Murphy. “We are thrilled that this scholarship will help students pursue their educational goals at Central Arizona College.

As the cost of higher education continues to rise in many areas, more students are relying upon scholarship support to achieve their educational goals. “We are grateful to CampusWorks for their partnership that supports student success,” said CAC President Dr. Jackie Elliott. “Scholarships such as this help us to provide true learning opportunities for students.”

To nominate your institution for a chance to win a $2,000 student scholarship, please visit: info.campusworksinc.com/scholarship20.

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EdgeCon 2020 | Jan 8-10, 2020



EdgeCon 2020
Long Branch, NJ
January 8-10, 2020


Join the CampusWorks team at EdgeCon 2020, Edge's annual conference that focuses on technology breakthroughs and best practices that are advancing organizations of higher education, primary and secondary education, and government.

Learn more »

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DREAM2020 | Feb 18-21, 2020



100th Annual Convention
National Harbor, MD
March 28 – March 30, 2020
 

Meet up with the CampusWorks team at Achieving the Dream's DREAM2020.

Learn more »

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ACCT 2020 Events



Join the CampusWorks team at these ACCT events:

2020 Community College National Legislative Summit
Washington, D.C.
February 9-12, 2020
Learn more »

Annual Leadership Congress
Chicago, IL
September 30 - October 3, 2020
Learn more »

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AACC’s 100th Annual Convention | March 28-30, 2020



100th Annual Convention
National Harbor, MD
March 28 – March 30, 2020


Join the CampusWorks team at the 2020 Annual AACC Convention, the only convention dedicated to shining a national spotlight on community colleges and the trends and issues impacting the sector.

Learn more »

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Arizona Western College Wins $2,000 Scholarship from CampusWorks

The Arizona Western College team accepts a $2,000 student scholarship donation
from CampusWorks CEO Liz Murphy at ACCT.

Bradenton, FL – October 23, 2019 – Arizona Western College of Yuma, Arizona is the most recent winner of a $2,000 scholarship from strategic higher education consulting firm CampusWorks. In celebration of the company’s 20th anniversary, CampusWorks has launched a scholarship giveaway to support student success—the firm has pledged to donate $2,000 scholarships to 20 different colleges and universities across the United States and Canada, providing a total of $40,000 in financial support for students in need.

Arizona Western College was selected as a scholarship winner through a random raffle held during CampusWorks’ 20th Anniversary celebration on October 18th at the Association of Community College Trustees (ACCT) Leadership Congress in San Francisco, California. A member of the hotel staff drew the winner. (See the full list of scholarship winners.)

Founded in 1999, CampusWorks’ vision is to improve society by making higher education accessible to everyone, and offering these scholarships is a big step toward making that vision a reality. “After two decades working directly with institutions, we see firsthand the challenges many students face,” said CampusWorks CEO Liz Murphy. “We are thrilled that this scholarship will help students pursue their educational goals at Arizona Western College.”

“AWC is fortunate to have dedicated trustees, including those that attended the ACCT conference in San Francisco,” said Arizona Western College President Dr. Daniel Corr. “During the event we were lucky enough to win a drawing for a $2,000 scholarship from CampusWorks that will be used to benefit our students.”

To nominate your institution for a chance to win a $2,000 student scholarship, please visit: info.campusworksinc.com/scholarship20.

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CampusWorks Supports Yuma Promise


CampusWorks CEO Liz Murphy presents a $25,000 donation to Arizona Western College
Foundation Executive Director Laura Campbell and President Daniel Corr in support of Yuma Promise.

 

CampusWorks Donates $25,000 to Help Arizona Western College Students Complete Degrees Debt-Free

Bradenton, FL – November 15, 2019 – CampusWorks, a strategic higher education consulting firm, announced today that it will donate $25,000 to Yuma Promise—Arizona Western College’s tuition reimbursement program that promises to fully reimburse students’ out-of-pocket tuition and fees when they complete an associate degree in five semesters or less and enroll in a baccalaureate program at one of three partner institutions.

Yuma Promise, which will be offered to 2020 high school graduates throughout Yuma County, AZ, is built upon the framework of La Paz Promise, a similar program launched last year for residents of neighboring La Paz County. Upon completion of an associate degree from the college, eligible students must transfer into a full-time baccalaureate program at the University of Arizona - Yuma, Arizona State University at Yuma, or Northern Arizona University - Yuma in order to become eligible for 100% reimbursement of the tuition and fees.

Yuma Promise was designed in response to the community’s demonstrated need and Arizona Western College’s own goal of doubling baccalaureate attainment rates in the district by the year 2035. “CampusWorks has been a long-time partner of AWC, and we were honored to receive a $25,000 donation to support our Yuma Promise initiative,” said Arizona Western College President, Dr. Daniel Corr. “Moving forward together, AWC and CampusWorks are making a huge difference in the educational landscape in the Yuma and La Paz counties.”

“At CampusWorks, we see firsthand the life-changing impact of a quality education,” said CampusWorks CEO Liz Murphy. “We are proud to support Arizona Western College’s efforts to help students complete their associate degrees for free and pursue a four-year degree.”

To qualify for the Promise program, students must sign a commitment form, apply for Free Application for Federal Student Aid (FAFSA), and enroll full-time at AWC.

About CampusWorks

Founded in 1999, CampusWorks is a strategic consulting firm that transforms higher education institutions by providing an independent perspective and creative solutions to improve operations, reduce costs, and position students for success. Learn more at campusworksinc.com.

About Arizona Western College

Founded in 1963, Arizona Western College is a public community college with the mission of transforming lives through education and partnerships to create thriving communities. The college offers over 100 degrees and certificates in a wide range of academic and career technical programs in 12 locations across 10,000 square miles, serving both Yuma and La Paz counties. Learn more at azwestern.edu

MEDIA CONTACT
Marie DeMego
Sr. Marketing Director
CampusWorks, Inc.
(941) 316-0308
mdemego@campusworksinc.com

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Tacoma Community College Wins $2,000 Scholarship from CampusWorks

Bradenton, FL – November 11, 2019 – Tacoma Community College of Gig Harbor, Washington has won a $2,000 scholarship from CampusWorks. In celebration of the company’s 20th anniversary, CampusWorks, a strategic higher education consulting firm, has launched a scholarship giveaway to support student success—the firm has pledged to donate $2,000 scholarships to 20 different colleges and universities across the United States and Canada, providing a total of $40,000 in financial support for students in need.

Tacoma Community College was selected as a winner through a random raffle held at the Association of Community College Trustees (ACCT) Governance Leadership Institute (GLI) in Washington, D.C. in August. ACCT President Noah Brown drew the winner. (See the list of scholarship winners.)

Founded in 1999, CampusWorks’ vision is to improve society by making higher education accessible to everyone, and offering these scholarships is a big step toward making that vision a reality. “After two decades working directly with institutions, we see firsthand the challenges many students face,” said CampusWorks CEO Liz Murphy. “We are thrilled that this scholarship will help students pursue their educational goals at Tacoma Community College.”

“We are so excited to have won this $2,000 scholarship from our great partner CampusWorks,” said Tacoma Community College President Ivan Harrell. “We will ensure that funds are used to support the educational needs of students who are in need.”

To nominate your institution for a chance to win a $2,000 student scholarship, please visit: info.campusworksinc.com/scholarship20.

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Copiah-Lincoln CC Wins $2,000 Scholarship from CampusWorks

Bradenton, FL – November 4, 2019 – Copiah-Lincoln Community College is the most recent winner of a $2,000 scholarship from strategic higher education consulting firm CampusWorks. In celebration of the company’s 20th anniversary, CampusWorks has launched a scholarship giveaway to support student success—the firm has pledged to donate $2,000 scholarships to 20 different colleges and universities across the United States and Canada, providing a total of $40,000 in financial support for students in need.

Copiah-Lincoln was selected randomly through a raffle that was held at the Community College Business Officers (CCBO) Annual Conference in Fort Worth, Texas on October 26-29. 

Founded in 1999, CampusWorks’ vision is to improve society by making higher education accessible to everyone, and offering these scholarships is a big step toward making that vision a reality. “After two decades working directly with institutions, we see firsthand the challenges many students face,” said CampusWorks CEO Liz Murphy. “We are thrilled that this scholarship will help students pursue their educational goals at Copiah-Lincoln Community College.”

To nominate your institution for a chance to win a $2,000 student scholarship, please visit: info.campusworksinc.com/scholarship20.

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ACCT Podcast: Strategic Planning for Boards

 


 

In this episode, CampusWorks CEO and Board Chair Liz Murphy discusses what community college boards need to know about strategic planning. Liz Murphy joined CampusWorks in 2011, bringing with her 22 years of experience at Datatel (now Ellucian), where she most recently served as the chief client officer. Liz is the immediate past president of the Alliance for Innovation & Transformation (AFIT) and a board member of both Community College Business Officers (CCBO) and Quality Matters. 

CampusWorks partners with institutions of all shapes and sizes—from single campus colleges and universities with small enrollments to multi-school systems—to improve operations, reduce costs, and position students for success. The ACCT Corporate Council member company provides a structured approach to make meaningful change minimizing disruptions to your operations. Whether reimagining and redesigning broken business processes, bridging a leadership gap, or providing IT transformation services so your staff can focus on initiatives that support student success, our team members are ready and willing to roll up their sleeves and do the heavy lifting necessary to deliver results and help you achieve real, lasting transformation.

Listen now »

To learn more about CampusWorks' transformative approach to strategic planning, read the ACCT Trustee Quarterly article, "Shift Your Mindset, Transform Your Institution" »

See CampusWorks' Strategic Planning services » 

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San Juan College Wins $2,000 Student Scholarship from CampusWorks

Bradenton, FL – October 25, 2019 – San Juan College is the most recent winner of a $2,000 scholarship from strategic higher education consulting firm CampusWorks. In celebration of the company’s 20th anniversary, CampusWorks has launched a scholarship giveaway to support student success—the firm has pledged to donate $2,000 scholarships to 20 different colleges and universities across the United States and Canada, providing a total of $40,000 in financial support for students in need.

San Juan was selected randomly through a raffle that was held during CampusWorks’ 20th Anniversary celebration on October 18 at the Association of Community College Trustees (ACCT) Leadership Congress in San Francisco, California. A member of the hotel staff drew the winner. (See the list of scholarship winners.)

Founded in 1999, CampusWorks’ vision is to improve society by making higher education accessible to everyone, and offering these scholarships is a big step toward making that vision a reality. “After two decades working directly with institutions, we see firsthand the challenges many students face,” said CampusWorks CEO Liz Murphy. “We are thrilled that this scholarship will help students pursue their educational goals at San Juan College.”

As the cost of higher education continues to rise in many areas, more students are relying upon scholarship support to achieve their educational goals. “We are extremely grateful to CampusWorks, for their generosity,” said San Juan College President, Dr. Toni Hopper Pendergrass. “The scholarship will enable even more of our students to succeed in their educational journey by providing them with additional financial support as they work toward securing a future for themselves and their families.”

To nominate your institution for a chance to win a $2,000 student scholarship, please visit: info.campusworksinc.com/scholarship20.

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Mohave Community College Wins $2,000 Scholarship from CampusWorks

Bradenton, FL – October 24, 2019 – Mohave Community College of Kingman, Arizona is the most recent winner of a $2,000 scholarship from strategic higher education consulting firm CampusWorks. In celebration of the company’s 20th anniversary, CampusWorks has launched a scholarship giveaway to support student success—the firm has pledged to donate $2,000 scholarships to 20 different colleges and universities across the United States and Canada, providing a total of $40,000 in financial support for students in need.

In mid-October, MCC President Klippenstein and two Governing Board Trustees Dr. Selberg and Susan McAlpine attended a strategic planning educational session led by CampusWorks at the Association of Community College Trustees Leadership Congress in San Francisco, California. During the event, MCC was randomly selected to receive the scholarship funds for students. (See the list of scholarship winners.)

Founded in 1999, CampusWorks’ vision is to improve society by making higher education accessible to everyone, and offering these scholarships is a big step toward making that vision a reality. “After two decades working directly with institutions, we see firsthand the challenges many students face,” said CampusWorks CEO Liz Murphy. “We are thrilled that this scholarship will help students pursue their educational goals at Mohave Community College.”

“Mohave Community College is extremely excited about winning one of CampusWorks’ 20th Anniversary scholarships,” said MCC President Stacy Klippenstein. “This scholarship will financially help our students and assist in their academic goals. We thank CampusWorks for their continued support of students and their success.”

In December, the College awarded the scholarship to four students who participated in Student Experience Workshops as part of the Strategic Planning 2025-26 effort. Tabitha A. Gray (Bullhead City campus), Nadia I. Suarez (Lake Havasu City campus), Spencer L. Severns (Neal Campus- Kingman) and Selma J. Richter (North Mohave campus) are the scholarship recipients.

To nominate your institution for a chance to win a $2,000 student scholarship, please visit: info.campusworksinc.com/scholarship20.

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Genesee Community College Wins $2,000 Scholarship from CampusWorks

Bradenton, FL – October 23, 2019 – Genesee Community College of Batavia, New York is the most recent winner of a $2,000 scholarship from strategic higher education consulting firm CampusWorks. In celebration of the company’s 20th anniversary, CampusWorks has launched a scholarship giveaway to support student success—the firm has pledged to donate $2,000 scholarships to 20 different colleges and universities across the United States and Canada, providing a total of $40,000 in financial support for students in need.

Genesee Community College was selected as a winner through a random raffle held during CampusWorks’ educational session about Institutional Research as a Service on Friday, October 18, 2019 at the Association of Community College Trustees (ACCT) Leadership Congress in San Francisco, California. GCC President James Sunser and Chair of the Board Donna Ferry were in attendance and entered the fishbowl raffle. CampusWorks CEO Liz Murphy drew the winner. (See the list of scholarship winners.)

Founded in 1999, CampusWorks’ vision is to improve society by making higher education accessible to everyone, and offering these scholarships is a big step toward making that vision a reality. “After two decades working directly with community colleges, we see firsthand the challenges many students face,” said CampusWorks CEO Liz Murphy. “We are thrilled that this scholarship will help students pursue their educational goals at Genesee Community College.”

As the cost of higher education continues to rise in many areas, more students are relying upon scholarship support to achieve their educational goals. “Thank you for this wonderful scholarship!” said GCC Chair of the Board Donna Ferry. “Our appreciation knows no bounds!”

"The team at GCC is delighted to be among those selected to help celebrate CampusWorks' 20th Anniversary and being able to offer an additional scholarship to our students is truly a gift beyond measure," said GCC President James M. Sunser, Ed.D. "Last year alone, GCC's Foundation awarded over $145,000 in scholarships to GCC students in need and we anticipate a greater demand this year. It is reassuring to know firms like CampusWorks recognize this challenge for our students."

To nominate your institution for a chance to win a $2,000 student scholarship, please visit: info.campusworksinc.com/scholarship20.

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CampusWorks Supports Student Voters

Democracy Works, the nonpartisan, nonprofit developer of TurboVote, a voting platform that offers a simple, seamless experience for all Americans so that no one misses an election, is launching an affiliate TurboVote campus partnerships program that puts additional focus on addressing the unique needs and opportunities presented by two-year colleges. 

Thanks to the generous support of CampusWorks, Inc., the TurboVote Engaged Community College (TECC) program provides a framework for participating institutions to successfully implement TurboVote on campus and receive support for nonpartisan voter engagement planning aimed at increasing student voter turnout. 

Learn more: https://www.democracy.works/blog/tecc 

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20th Anniversary Scholarship


CampusWorks Celebrates 20 Years by Donating
$40,000 in Scholarships to Support Students in Need
 

Bradenton, FL – August 7, 2019 – CampusWorks, a strategic higher education consulting firm, is celebrating its 20th Anniversary by donating $2,000 scholarships to 20 different colleges and universities across the United States and Canada, providing a total of $40,000 in financial support for students in need.

Founded in 1999, CampusWorks’ vision is to improve society by making higher education accessible to everyone, and offering these scholarships is a big step toward making that vision a reality. “We see firsthand the challenges many students face,” said CampusWorks CEO Liz Murphy. “We want to do our part to ensure that financial need does not prevent anyone from pursuing a quality education.”

CampusWorks Board Member Eric Schoenberg announced this charitable initiative at the company’s 20th Anniversary celebration on July 10, 2019 in Orlando, FL. “We are grateful to be in a position to make a meaningful difference in the lives of so many students,” said Schoenberg, who is personally funding half of the scholarships along with his fellow board members, Douglas Schoenberg, David Cohen, and Liz Murphy. CampusWorks and its employees are contributing the other half.

The first three scholarships were awarded during the Alliance for Innovation & Transformation (AFIT) Summer Institute in Plano, Texas on July 31 – August 3, 2019. The first recipient, selected by random raffle at CampusWorks’ client reception on August 1, was Westmoreland County Community College of Youngwood, Pennsylvania. “CampusWorks has been helping Westmoreland through a process review, data cleansing, and now a selection and implementation of new enterprise resource planning (ERP) software,” said President Tuesday Stanley. “The CampusWorks scholarship allows us to do more work in these areas so we are even better positioned to help our students succeed.”

Westmoreland Community College accepts $2,000 scholarship donation from CampusWorks.

Westmoreland County Community College wins $2,000 scholarship donation from CampusWorks.

The second scholarship recipient, chosen randomly through a trivia challenge activity on August 2, was Waubonsee Community College of Sugar Grove, Illinois. “We are excited to add this scholarship to the Waubonsee Foundation,” said President Christine Sobek. “This donation will potentially benefit four students, enabling them to purchase books, supplies, and other resources to help them achieve their educational goals.”

Waubonsee Community College accepts $2,000 scholarship donation from CampusWorks.

Waubonsee Community College wins $2,000 scholarship donation from CampusWorks.

The third scholarship recipient, also selected randomly through the trivia challenge activity on August 2, was Aims Community College of Greeley, Colorado. “Every penny counts towards helping our students overcome the challenges of life that could stand between them and their success,” said President Leah Bornstein. “This scholarship will go a long way in helping them.”

Aims Community College accepts $2,000 scholarship donation from CampusWorks.

Aims Community College wins $2,000 scholarship donation from CampusWorks.

The fourth scholarship recipient, selected randomly through a raffle at the Association of Community College Trustees (ACCT) Governance Leadership Institute (GLI) on August 10, was Tacoma Community College of Gig Harbor, WA.

Tacoma Community College accepts $2,000 scholarship donation from CampusWorks.

Tacoma Community College wins $2,000 scholarship donation from CampusWorks.

The fifth scholarship recipient was Keystone College of Factoryville, Pennsylvania. Keystone was selected randomly through an online raffle on October 7. “We are delighted and honored to receive this scholarship as part of the CampusWorks 20th Anniversary Scholarship Giveaway,” said Keystone College President Tracy L. Brundage, Ph.D. “This generous gift will help us continue our educational mission and benefit our students tremendously as we strive to prepare them for successful careers and leadership roles in their communities following graduation. We offer our sincere thanks to everyone at CampusWorks for their commitment to Keystone College and to higher education."

Keystone College wins $2,000 scholarship donation from CampusWorks.

The sixth scholarship recipient was Genesee Community College of Batavia, NY. Genesee was selected randomly through a raffle that was held during CampusWorks’ educational session about Institutional Research as a Service on October 18 at the Association of Community College Trustees (ACCT) Leadership Congress in San Francisco, California. CampusWorks CEO Liz Murphy drew the winner.

Genesee Community College wins $2,000 scholarship donation from CampusWorks.

The seventh scholarship recipient was Mohave Community College of Kingman, AZ. Mohave was selected randomly through a raffle that was held during CampusWorks' 20th Anniversary celebration on October 18 at the Association of Community College Trustees (ACCT) Leadership Congress in San Francisco, California. A member of the wait staff drew the winner.

Mohave Community College wins $2,000 scholarship donation from CampusWorks.

The eighth scholarship recipient was Arizona Western College of Yuma, AZ. Arizona Western was selected randomly through a raffle that was held during CampusWorks' 20th Anniversary celebration on October 18 at the Association of Community College Trustees (ACCT) Leadership Congress in San Francisco, California. A member of the hotel staff drew the winner. “AWC is fortunate to have dedicated trustees, including those that attended the ACCT conference in San Francisco," said Arizona Western College President Dr. Daniel Corr. "During the event we were lucky enough to win a drawing for a $2,000 scholarship from CampusWorks that will be used to benefit our students.”

Arizona Western College wins $2,000 scholarship donation from CampusWorks.

After an unrelenting chant, the CampusWorks team decided to giveaway one additional scholarship during ACCT. The ninth scholarship recipient was San Juan College of Farmington, NM. San Juan was selected randomly through a raffle that was held during CampusWorks' 20th Anniversary celebration on October 18 at the Association of Community College Trustees (ACCT) Leadership Congress in San Francisco, California. A member of the wait staff drew the winner.

San Juan College wins $2,000 scholarship donation from CampusWorks.

The tenth scholarship was raffled off at the Community College Business Officers (CCBO) Annual Conference in Fort Worth, Texas on October 26-29. Copiah-Lincoln Community College of Wesson, MS was randomly selected as the winner.

Copiah-Lincoln Community College wins $2,000 scholarship donation from CampusWorks.

The eleventh scholarship recipient, chosen randomly through an online raffle, was California Baptist University of Riverside, California. The entry was submitted by a graduate student whose service in the U.S. Coast Guard inspired her to volunteer at the University's Veteran Resource Center and apply for this scholarship to benefit veterans in pursuing their educational goals.

The twelfth scholarship recipient, chosen randomly through an online raffle, was Mount Royal University of Calgary, Alberta, Canada.

The thirteenth scholarship recipient, chosen randomly through an online raffle, was Central Arizona College of Coolidge, Arizona. “We are grateful to CampusWorks for their partnership that supports student success,” said CAC President Dr. Jackie Elliott. “Scholarships such as this help us to provide true learning opportunities for students.”

Central Arizona College wins $2,000 scholarship donation from CampusWorks.

The fourteenth scholarship recipient, chosen randomly through an online raffle, was Claremont Lincoln University, an online graduate institution. “We are grateful for this opportunity to partner with CampusWorks—to bridge the gap and create access to Claremont Lincoln University’s socially conscious education,” said CLU President Tony Digiovanni.

Claremont Lincoln University wins $2,000 scholarship from CampusWorks.

The fifteenth scholarship recipient, chosen randomly through a raffle at the Association of Community College Trustees (ACCT) National Legislative Summit, was Hinds Community College of Raymond, Mississippi. 

Hinds Community College wins $2,000 scholarship from CampusWorks.

In honor of Black History Month, the sixteenth scholarship recipient was Tougaloo College,  a private, historically black, liberal arts college in Tougaloo, Mississippi. “We are sincerely appreciative of CampusWorks’ generosity, said Tougaloo President Carmen J. Walters. "Scholarship support is the cornerstone of any college’s success. A scholarship is very often the deciding factor as to whether our students will be able to pursue a higher education or complete a degree. Tougaloo remains committed to ensuring that no academically qualified student is turned away because they cannot afford to attend and remain in college.”

 

The remaining scholarships will be awarded throughout the year. To nominate your institution for a chance to receive a $2,000 scholarship from CampusWorks, please visit: info.campusworksinc.com/20th-anniversary-scholarship.

 

About CampusWorks

Founded in 1999, CampusWorks is a strategic consulting firm that transforms higher education institutions by providing an independent perspective and creative solutions to improve operations, reduce costs, and position students for success. Learn more at www.campusworksinc.com.

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Harford Community College Case Study

Harford Community College Partners with CampusWorks to Leverage Technology to Enhance Student and Employee Experiences


Harford Community College (HCC) is a complex organization of nearly 1,000 employees that requires sophisticated technology support to keep its administrative functions operating within budget. Located in Bel Air, Maryland, HCC enrolls nearly 9,000 credit students each year, offering more than 80 associate degree and certificate programs. The College also has a large noncredit continuing education and training program that enrolls more than 10,000 students a year. HCC had relied on Ellucian’s Banner enterprise resource planning (ERP) system for years, so when they were faced
with the decision to upgrade to Banner 9 or move to a new ERP system, they decided to partner with CampusWorks to help them objectively evaluate their options.

 

Read the full case study »

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Increasingly Complex Security Threats Impact Higher Ed IT Strategy

According to EDUCAUSE’s 2019 Trend Watch, “the growing complexity of security threats” is the number one trend influencing higher education’s IT strategy this year. In this new white paper, CampusWorks' security experts discuss 5 prevalent security threats facing higher ed today and what you can do to protect your institution.

Download the white paper »

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Arizona Western College Case Study

Strategic Planning Sparked an IT Transformation

When Dr. Daniel Corr assumed the presidency at Arizona Western College (AWC) in July 2016, he quickly realized that in order to continue building on the College’s success they would need a strategic plan to clarify the institution’s goals and provide a sense of direction. Research into successful strategic planning at other institutions followed by a request for proposal (RFP) led the College to partner with CampusWorks to facilitate the process. Though our partnership began as a strategic planning engagement, it has yielded so much more than a strategic plan; it helped incite transformation that is already producing real results and will position Arizona Western College to support student success for years to come.

 

Read the full case study »

 

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Solving the Top 10 IT Issues of 2019

CampusWorks Has Solutions for the Year's Most Pressing Challenges

Once again, EDUCAUSE has harnessed the collective wisdom of higher education professionals to identify the Top 10 IT Issues facing colleges and universities this year. Industry leaders and decision makers use this list to identify what’s important and where to focus in their planning and management activities. At CampusWorks, we use it to refine our services and strengthen our team to ensure we’re offering the most valuable, relevant solutions to help colleges and universities overcome today’s most urgent challenges.

Below is an overview of the top 10 IT issues facing higher education in 2019 and a preview of CampusWorks' solutions. For a closer look at this year's themes—empowered students, trusted data, and 21st century business strategies—which EDUCAUSE has dubbed the “Student Genome Project,” please download the whitepaper.

1. Information Security Strategy: Developing a risk-based security strategy that effectively detects, responds to, and prevents security threats and challenges.

Developing a strong information security strategy begins with understanding your weaknesses. CampusWorks' IT Security Assessment helps colleges and universities identify, evaluate, and address cybersecurity risks and vulnerabilities through a comprehensive seven-point evaluation:

  1. Internet-based threats assessment and penetration testing
  2. Network infrastructure assessment
  3. Critical network and computing assets assessment
  4. User computing environment assessment
  5. Physical and environmental security assessment
  6. Wireless network security assessment
  7. Policies, procedures, and documentation assessment

Once the IT Security Assessment is complete, CampusWorks’ chief information security officer (CISO) will share the preliminary findings and provide a framework for addressing security threats.

Learn how CampusWorks can help you develop and implement an effective information security strategy »

 

2. Student Success: Serving as a trusted partner with other campus units to drive and achieve student success initiatives.

Student success isn't limited to learning, it includes every facet of the educational journey. When one department isn't operating efficiently it can affect the entire institution and, in turn, impact the student experience. CampusWorks’ Functional Area Assessment works with all departments—from Student Services to Human Resources to Finance and Academics—to help you optimize important functions like admissions, registration, financial aid, academic advising, instructional design, student finance, payroll, hiring, budgeting, accounting, and more. Our team of functional and technical experts will evaluate each department's operational efficiency, ability to interact with other functional areas, and quality of student services. By carefully examining your institution’s business processes and technology usage, we can uncover deficiencies, and identify improvements.

When the Functional Area Assessment is complete, your team will receive a final report detailing our findings and recommendations as well as a roadmap to help you strengthen each department. If your institution is dealing with a specific symptom—like long lines outside the Financial Aid Office, a network that crashes during registration, or a cumbersome hiring process that frequently costs you new talent—we can send in specialists to diagnose the problem and develop a targeted solution. When our work is complete, your functional areas will be optimized and integrated to support student success.

Learn how CampusWorks can help you drive student success »

 

3. Privacy: Safeguarding institutional constituents' privacy rights and maintaining accountability for protecting all types of restricted data.

It’s challenging for any organization to continually monitor and prevent increasingly sophisticated security threats, but this is especially true of budget-strapped colleges and universities. CampusWorks' Collaborative Services now make it possible for all colleges and universities to access affordable information security leadership by offering these resources on-demand and allowing institutions to use as much (or as little) as they need—and pay accordingly. Collaborative Services give institutions the ability to “turn on and off ” technology services, like cybersecurity leadership, giving them access to all the technical support they need for a fraction of the cost by taking significant overhead out of the equation.

Learn how CampusWorks can help safeguard your data »

 

4. Student-Centered Institution: Understanding and advancing technology's role in optimizing the student experience (from applicants to alumni).

Business processes are at the heart of every college and university. They are designed to serve students and help them succeed, but over time they can evolve organically and unsystematically as institutions try to keep up with the dramatic changes taking place in higher education. Eventually, these processes end up hindering the very students they were designed to help.

CampusWorks’ Process Reimagine & Redesign can help you understand how your institution is currently using technology and how to optimize it to support student success. Every PRR begins with the end goal in mind. By first defining what student success should look like, CampusWorks can help you eliminate operational barriers that stand in the way. Since admissions, academic advising, registration, and financial aid all contribute to the student experience, we believe that every department should work together to create an academic atmosphere that supports students as they navigate your institution’s processes and procedures. To achieve this, CampusWorks facilitates participation among faculty, staff, and students to get a broad understanding of the current student experience and create a shared vision of the desired experience. Our best-practice methodology ensures a consistent approach across all evaluated areas and resources.

Learn how CampusWorks can help you cultivate a student-centered institution »

 

5. Digital Integrations: Ensuring system interoperability, scalability, and extensibility, as well as data integrity, security, standards, and governance, across multiple applications and platforms.

When your administrative system is aligned with your institution's goals, powerful results are possible. However, in time, even the most successful ERP implementations can diverge from their initial goals and become mired in inefficiency.

CampusWorks’ Enterprise Resource Planning (ERP) Assessment helps colleges and universities identify where their administrative systems are underutilized and make decisions about ERP, customer relationship management (CRM), and learning management system (LMS) upgrades, process changes, training, and/or new investments that will realign the ERP system with the institution's goals, enhance functionality, ensure interoperability, scalability, and extensibility, and provide an optimal student experience.

Learn how CampusWorks can help you get the most out of your ERP system »

 

6. Data-Enabled Institutional Culture: Taking a service-based approach to data and analytics to reskill, retool, and reshape a culture to be adept at data-enabled decision-making.

Colleges and universities rely on data and analytics to help students succeed academically, inform strategic decisions, and improve operations. It’s critical to ensure that your current reporting solutions are aligned with your institution's goals and are being used effectively to meet your community's reporting and analytical needs.

CampusWorks’ Data, Analytics & Reporting (DAR) Assessment helps institutions achieve a data-enabled culture by providing insight into how the current DAR environment is being used, highlighting strengths and weaknesses and identifying opportunities to better leverage these investments.

Learn how CampusWorks can help your institution achieve a data-enabled culture »

 

7. Sustainable Funding: Developing funding models that can maintain quality and accommodate both new needs and the growing use of IT services in an era of increasing budget constraints.

When an institution’s financial resources are limited, IT operations often fall prey to budget reductions, which affect the entire organization and can impact the student experience.

CampusWorks’ Strategic Technology Planning helps colleges and universities improve their business models through the effective and cost-efficient use of technology solutions. Our strategic technology planning methodology is integrated, holistic, and tailored to your institution’s specific needs and unique culture. Our framework includes a broad look across the organization and a candid review of the current state, envisioned future, and what’s possible.

Learn how CampusWorks can help you get the most value from your IT environment »

 

8. Data Management & Governance: Implementing effective institutional data-governance practices and organizational structures.

Data is not only critical to state and federal reporting, it’s also the driving force behind the strategic decisions guiding the future of your institution. CampusWorks’ Data Standards Process Reimagine & Redesign (PRR) can help you manage your institution’s data and ensure integrity. During this engagement, CampusWorks’ team of experts will conduct a holistic review of how your institution currently uses data, its degree of accuracy, and how your processes can be optimized for successful data management and stewardship. This analysis includes a review of state and federal reporting as well as primary data reports used to make strategic decisions.

As a result of participating in CampusWorks’ Data Standards PRR, your institution will be on a path to identify and remediate data discrepancies, standardize how data is entered into your enterprise resource planning (ERP) system and associated systems, establish a data dictionary and define how it is maintained and used, and improve the effectiveness of data stewardship across the institution.

Learn how CampusWorks can help you effectively manage and govern data »

 

9. Integrative CIO: Repositioning or reinforcing the role of IT leadership as an integral strategic partner of institutional leadership in supporting institutional missions.

Information technology plays a key role in helping an institution achieve its goals. But when IT is not seen as a strategic partner in supporting the institution’s mission, it can become reactive—focused on fixing problems—rather than proactively planning and implementing strategies to support student success.

CampusWorks’ IT Staff Assessment begins with a comprehensive review of the IT organizational structure, evaluating staffing allocation and workload to determine if the current model is
set up to meet your institution’s goals and objectives. It will identify areas where you need additional support and training to meet those needs. It will also help you recognize areas where technology can be used to automate manual processes and reduce workload so your staff can shift their focus to higher priority tasks. When the project is complete, you will receive a final report with actionable
recommendations to help optimize IT and elevate it as a strategic partner within the institution.

Learn how CampusWorks can help transform your IT organization »

 

10. Higher Education Affordability: Aligning IT organizations' priorities and resources with institutional priorities and resources to achieve a sustainable future.

Whether you’re a technology guru or not, it can be challenging to know whether your IT investments are delivering the maximum return on investment. CampusWorks’ Second Opinion Technology Assessment provides an objective evaluation of your institution’s current technology infrastructure, helping you to recognize deficiencies, identify areas of improvement, and uncover cost-saving opportunities.

When the project is complete, your team will have a better understanding of the current IT environment, a roadmap for increasing efficiency, and a framework for making IT investment decisions.

Learn how CampusWorks can help you align IT with your institution’s goals »

Download the White Paper

According to EDUCAUSE, higher education’s collective focus in 2019 is to organize, standardize, and safeguard data before applying it to our most pressing priority: student success. They’ve categorized this year’s top ten IT issues into three main themes—empowered students, trusted data, and 21st century business strategies—dubbing it “The Student Genome Project.”

Download CampusWorks' whitepaper, Solving the Top 10 IT Issues of 2019, to learn more about The Student Genome Project, this year's IT issues, and solutions for overcoming them.

 

About CampusWorks

Since 1999, CampusWorks has been helping colleges and universities optimize operations to support student success, enable data-driven decision making, and remain relevant and competitive. Armed with decades of higher education leadership experience and expertise, CampusWorks brings valuable insight, creative thinking, objective recommendations, and a student-centered approach to every challenge. We have solutions to help you tackle these top 10 IT issues and more. Click here to learn about CampusWorks' capabilities.

Need help? Contact us today for a free, no-strings-attached consultation.


Source: Grajek, Susan (2019, January 1). Top 10 IT Issues, 2019: The Student Genome Project. Retrieved from https://er.educause.edu/articles/2019/1/top-10-it-issues-2019-the-student-genome-project

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CampusWorks Scholarship

CampusWorks Provides Scholarship to Help Students at The Culinary Institute of America Pursue Their Dreams

Bradenton, FL – February 6, 2019 – CampusWorks, a strategic higher education consulting firm, is providing annual scholarship support to help students at The Culinary Institute of America (CIA) overcome financial hardships and pursue their professional goals. Created in 2017, the CampusWorks Scholarship awards a total of $10,000 per year to two students with financial need.

The CIA is the world’s premier culinary college. With locations in New York, California, Texas, and Singapore, the CIA develops leaders in foodservice and hospitality through associate, bachelor’s and master’s degree programs. More than 90% of CIA students receive some type of financial assistance, and scholarship support is often the determining factor in a student’s decision to pursue, and ability to complete, a CIA education.

Since 1999, CampusWorks’ vision has been to improve society by making higher education accessible to everyone, and offering this scholarship is an important part of realizing that goal. “We know the financial burdens many students face,” said CampusWorks CEO Mahendran Jawaharlal. “But we don’t think that should stand in the way of a quality education. We are proud that the CampusWorks Scholarship is making a meaningful difference in the lives of CIA students.”

To date, the CampusWorks Scholarship has been awarded to four rising stars who have big plans for the future, all of whom are also first-generation college students. The first recipient, in 2017, was senior Briana Beers, the oldest daughter of a single mother of four. The CampusWorks Scholarship helped Beers pay for the final semester of her Bachelor of Business Administration (BBA) in Food Business Management with a concentration in Italian Cuisine. Beers, who’s been working in foodservice since ninth grade and is currently working for Restaurant Associates as a café manager at Google, dreams of one day starting a restaurant. “I am the first in my family to graduate with a bachelor’s degree,” she said, “which is a huge accomplishment for me and helps to show my younger siblings and family members the value of a college degree.”

CIA student Briana Martin-Smith in Singapore.The second student to receive the scholarship was junior Briana Martin-Smith, who recently completed her associate degree at the CIA and is now pursuing a bachelor’s in Applied Food Studies with a concentration in Asian Cuisine. Martin-Smith is passionate about world hunger issues like malnutrition and food scarcity. “I feel very strongly about finding ways to help,” she said. “I want to make a difference in our country to help feed the less fortunate.” The CampusWorks Scholarship will help make it possible for Martin-Smith to complete a study abroad program at the CIA’s Singapore location that supports her Asian Cuisine concentration.

The third recipient was Aisha Howard, who recently completed her associate degree at the CIA. Inspired by her early interest in the chemistry of the cooking process, Howard decided to expand her education and pursue a bachelor’s degree in Culinary Science. After graduation, she hopes to launch a career as a food scientist with a large corporation. “I would be most proud if I could achieve my long-term goal to have the capacity to support my family once I am out of school and have my profession set into place,” said Howard. Unable to secure the loans necessary to pay for tuition, the CampusWorks Scholarship made it possible for Howard to continue her studies.

Most recently, the CampusWorks Scholarship was awarded to Caroline Rae Green, a sophomore at the CIA’s Greystone campus in St. Helena, California. Green is working towards an associate degree in Culinary Arts in hopes of one day becoming the CEO of her own meal delivery service that offers Mexican-Italian fusion cuisine. “With a goal to serve as an agent of change, I have maintained high expectations for myself in the kitchen,” said Green. “To me, the CIA represents the (professional) best...I realized that if I was serious about my culinary career, I needed to be trained by the best and become a well-rounded, fundamentally educated culinarian.” With CampusWorks’ support, Green is one step closer to achieving that goal.

“Beyond providing financial relief, the CampusWorks Scholarship reaffirmed our students’ vision for their future careers, inspiring them to persevere toward their dreams with confidence,” says Kevin Allan, vice president of advancement of the CIA. “A scholarship is a powerful way to increase the speed and altitude of a student’s climb toward professional success and positive social impact, and we are grateful to CampusWorks for recognizing its value to our students and to the food and hospitality industry.”

The CampusWorks Scholarship is available to any CIA student who has completed at least the first semester of freshman year, maintains a GPA of 2.5 or higher, and demonstrates financial need.

About CampusWorks

Founded in 1999, CampusWorks is a strategic consultant that transforms higher education institutions by providing an independent perspective and creative solutions to improve operations, reduce costs, and position students for success. Learn more at www.campusWorksinc.com.

About The Culinary Institute of America

Founded in 1946, The Culinary Institute of America is the world’s premier culinary college. Dedicated to developing leaders in foodservice and hospitality, the independent, not-for-profit CIA offers master’s, bachelor’s, and associate degrees with majors in culinary arts, baking & pastry arts, food business management, hospitality management, culinary science, and applied food studies. The college also offers executive education, certificate programs, and courses for professionals and enthusiasts. Its conferences, leadership initiatives, and consulting services have made the CIA the think tank of the food industry and its worldwide network of more than 50,000 alumni includes innovators in every area of the food world. The CIA has locations in New York, California, Texas, and Singapore. Learn more at www.ciachef.edu.

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ERP Implementation Success - Guaranteed

 

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Learn about CampusWorks' Information & Communication Technology (ICT) Accessibility services.

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Liz Murphy Honored at 2016 MOKA Conference

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Connecting to Promising Careers: Middle-Skill Jobs in the Lower Hudson Valley

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How can higher education keep up with technology without falling behind in security? CampusWorks offers a new information security model tailored for higher education in this CCBO article. 

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CampusWorks is Hiring!

CampusWorks is growing. We’re tackling new challenges every day and we want talented, passionate people to join our team. We are always looking for Chief Information Officers, Administrative System Specialists, Business Process and Optimization Specialists, Technical Specialists, and professionals who have higher education experience.

Check out our current career opportunities and learn why CampusWorks is a great place to build your career. 

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Presidents’ Leadership Network

The Chronicle of Higher Education reports that new community college presidents will face higher hurdles than their predecessors. Declining resources, needier students, and pressure to overhaul remediation while graduating more students will make the job more difficult than ever before. That's why CampusWorks has developed a new advisory service, the Presidents' Leadership Network. This program is designed to pair new college presidents and chancellors with seasoned veterans who can help them navigate difficult challenges and identify practical solutions. 

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Liz Murphy Joins Quality Matters’ Board of Directors

We are proud to announce that CampusWorks' CEO Liz Murphy has accepted an invitation to join Quality Matters' Board of Directors. Quality Matters is a non-profit organization dedicated to quality assurance in online education. Congratulations, Liz!

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