Expert guidance and hands-on support
Jenzabar Application Managed Services
When it comes to managing Jenzabar One, Jenzabar CX, Jenzabar EX or Jenzabar SONIS, your institution needs a partner that not only understands the platform inside and out, but also aligns with your broader institutional goals. That’s where we come in. At CampusWorks, we specialize in providing strategic, forward-looking support for colleges and universities using Jenzabar solutions. With an objective, vendor-neutral perspective, we help you assess the landscape, evaluate your options, and make confident decisions about your digital transformation journey.
Jenzabar continues to invest in modernization and SaaS capabilities, but every institution must move at its own pace and make decisions aligned with their strategic plan and budget. Our team brings decades of experience—including many who’ve worked directly with Jenzabar and its platforms—to help you navigate the shift thoughtfully and strategically. We meet you where you are, whether that’s stabilizing existing systems, optimizing performance, preparing for cloud migration or doing post-cloud next steps that further your use of the data, the systems and, ultimately, the intelligence that will drive your goals and make your institution thrive.
Addressing the Higher Ed IT Talent Gap
The growing talent gap in higher education IT has created significant challenges, particularly for roles requiring deep expertise in ERP, SIS, and CRM platforms. This pressure is even more pronounced when trying to support complex administrative systems like Jenzabar One.
Our Application Managed Services for Jenzabar solutions help you overcome these challenges. We provide access to seasoned professionals who integrate quickly with your team, ensuring momentum on critical projects isn’t lost. Our team brings both technical expertise and a campus-aware mindset—delivering value immediately and consistently. Whether you’re managing day-to-day operations or preparing for a major system overhaul, we help you build IT capacity without the burden of recruitment and retention struggles.
Navigating Change with Confidence
Outsourced application support can be invaluable in three high-pressure scenarios:
- Transitions between systems or vendors – When you’re juggling old and new platforms during a system transition, maintaining consistent performance is crucial. We help you manage dual environments without disruption.
- Migrations to Jenzabar One – Migrating to the cloud isn’t just a technical shift—it’s an institutional one. We support data cleansing, configuration optimization, and the objective evaluation and potential elimination of costly customizations or third-party tools. We’ll also help you find a reporting strategy that suits the institution but shifts you to modern reporting approaches that leverage delivered solution reporting and support cabinet and department leaders in decision-making.
- Persistent staffing challenges – When it’s no longer sustainable to hire and retain in-house specialists, CampusWorks steps in with Jenzabar-fluent experts who can fill critical gaps fast.
Application Managed Services provides CIOs and IT Directors the support institutions need to realign IT capabilities with strategic goals. Similarly, CampusWorks enables you to continue innovating and improving service delivery—even during times of organizational change.
Your Partner for Strategic Transformation
Digital transformation isn’t just a technology decision—it’s a strategic one. Whether you’re modernizing legacy infrastructure, centralizing operations, or improving student-facing systems, the demands on your internal IT team can be immense. That’s why institutions turn to CampusWorks.
Our Jenzabar Application Managed Services bring stability and momentum during change. We offer a full spectrum of support—from day-to-day system maintenance to strategic leadership and modernization planning. For colleges and universities considering Jenzabar’s SaaS solutions, we serve as a bridge—ensuring a smooth journey from legacy systems to cloud-native platforms.
We also assist with integration strategies, helping you connect data across departments, break down operational silos, and deliver seamless experiences for students and staff alike. In every case, our goal is the same: to empower your institution to thrive, no matter where you are in your transformation timeline.
A Process-First Approach that Drives Results
At CampusWorks, we go beyond system management—we take a process-first approach that considers how your ERP platform fits into your larger institutional ecosystem. Today, presidents and CFOs are asking their organizations to re-examine processes carefully and objectively. What steps could be consolidated? Where is there duplication of effort across departments? CampusWorks can bring our Process Reimagine and Redesign talent seamlessly into this partnership and find ways to improve operations Our Jenzabar services begin with a holistic evaluation: What’s working? What’s not? Where are the opportunities for efficiency and impact?
We benchmark your operations against industry best practices and tailor our recommendations to your unique environment. Because we’re vendor-neutral, our guidance focuses solely on what works best for your institution—not what fits a particular product roadmap.
Our approach builds trust and accelerates adoption. Presidents and senior leaders frequently note how seamlessly our consultants integrate into campus life. That’s because we prioritize collaboration, communication, and transparency—creating a true partnership that supports change management and long-term success.
What’s Included in Our Jenzabar Application Managed Services?
Our Jenzabar Application Managed Services typically include:
Comprehensive System Support
Ongoing monitoring, system administration, backups, disaster recovery planning, and software maintenance—ensuring uninterrupted operations.
Functional & Technical Consulting
Expertise across core modules including Admissions, Financial Aid, HR, Payroll, General Ledger, Registration, and Student Self-Service.
Cloud & Migration Services
Assistance with migrations to Jenzabar SaaS, hybrid deployments, business process redesign, and shared services implementation.
Data & Reporting Solutions
Support for key analytics tools and custom reporting using platforms like Microsoft Power BI, Tableau, Evisions Argos, Entrinsik Informer, InfoMaker and Synoptix—giving stakeholders timely, actionable insights.
Our services are scalable, flexible, and designed to meet the evolving needs of today’s higher education institutions. Whether you need full-service managed support or supplemental expertise, CampusWorks offers the agility and depth to help you succeed with Jenzabar.
And everything we have described here applies to CRMs too. We find many CIOs are asking for help getting a strategic CRM live while they finish projects in and around the ERP. We have options. Let’s just talk and see how we can help.
A Trusted Partner for the Long Haul
Ultimately, outsourcing isn’t just about solving a staffing problem—it’s about elevating your IT strategy. As complexity grows and the pressure to innovate increases, a strong, aligned partner becomes essential. CampusWorks brings both technical horsepower and mission-driven focus to every engagement.
Let us be your trusted Jenzabar partner—fully aligned with your goals, seamlessly embedded with your team, and always ready to help you deliver exceptional experiences for students, staff, and faculty.
