Innovation. Efficiency. Growth.
IT Managed Services for Higher Education
As the pace of change accelerates across higher education, colleges and universities need IT operations that are agile, reliable, and forward-thinking. For many institutions, traditional models, limited funding, and a dearth of accessible talent make this a major challenge. That’s where CampusWorks comes in.
We specialize in IT Managed Services for higher education, helping institutions reimagine their technology strategy, optimize operations, and deliver exceptional service—all while maximizing resources and driving meaningful campus-wide transformation. Whether you’re looking to modernize your infrastructure, improve user experience, or align technology with strategic goals, we’ll help you get there with confidence and creativity.
The CampusWorks’ Model – IT Managed Services for Higher Education
CampusWorks partners with colleges and universities to deliver comprehensive IT Managed Services through long-term engagements—typically ranging from 5 to 10 years. We take the lead in transforming your IT operations using a Run – Grow – Innovate framework to enhance services for students, faculty, and staff.
With CampusWorks, your institution is supported by a broader ecosystem of experts, tools, and and proven practices that address tactical demands and strategically position your institution for the future—regardless of the headwinds.
When challenges arise—as they inevitably do—you’re no longer facing them alone. CampusWorks can quickly deploy additional resources and specialized expertise to respond, resolve, and innovate. You’re not limited by the capacity of your on-site team.
Integrating Our Teams
Successful IT transformation starts with people. That’s why CampusWorks takes a partnership-first approach to integrating with your existing team—beginning with a comprehensive assessment of your current operations and staffing. Using industry-standard maturity models, we identify what’s working, what’s missing, and where vulnerabilities may exist. From there, we work closely with your HR team to ensure a smooth, respectful transition that makes your team feel supported. Our approach is about augmenting, not overriding—empowering your staff with added resources, expertise, and leadership.
Our CIOs collaborate regularly across institutions to share best practices and troubleshoot challenges. With deep ERP migration and optimization experience, and optimization specialists across the student lifecycle, HR, Finance, and Advancement, we’re equipped to guide your team forward. When gaps are found, we can quickly deploy support through services like Interim Leadership and Process Reimagine & Redesign. And through every step, we lead with change management, ensuring your team feels seen, heard, and ready to grow into what’s next.
Our Approach: Four Centers of Excellence
We provide U.S.-based higher education experts across data infrastructure, cybersecurity, ERP support, and service desk. These Centers of Excellence work in harmony to ensure reliable operations, high performance, and exceptional service. And when challenges arise, your on-campus team has immediate access to a national bench of experts who are ready to help.
- Infrastructure: Manages the core systems that keep your campus running—from networks, servers, and cloud services to monitoring, backups, and patching—ensuring a secure and seamless technology foundation.
- Cybersecurity: Provides comprehensive protection with 24/7 threat monitoring, vulnerability scanning, incident response, and compliance support—led by experienced CISOs and aligned to higher ed security standards.
- ERP Support: Optimizes your enterprise systems with dedicated experts in database administration, system configuration, programming, and application security—improving functionality, integration, and long-term system health.
- Service Desk: Delivers responsive, campus-based support for end users, devices, labs, and helpdesk systems—ensuring your faculty, staff, and students can teach, work, and learn without disruption.
These Centers of Excellence give your on-site IT team direct access to nationwide expertise. Once your IT environment is stable, we help you move beyond operations—unlocking innovation, efficiency, and ROI across your institution.
Run Smarter. Lead Stronger. Innovate Faster.
At CampusWorks, we go beyond IT support — we help you stabilize operations, drive growth, and lead innovation. Whether you need to strengthen your foundation, accelerate performance, or navigate change, we partner with you every step of the way.
Operational Excellence
✓ Always-On Reliability
24×7 monitoring, proactive maintenance, and dependable performance.
✓ Smart Investment, Maximum Value
Clear ROI comparisons to optimize resources and spending.
✓ Seamless Student Experience
Responsive, tech-enabled support across the student lifecycle.
Strategic Partnership
✓ Mission-Driven IT
Technology aligned with institutional goals and outcomes.
✓ Executive-Level Insight
Strategic guidance and regular system health checks.
✓ Transparency and Trust
True collaboration — no hidden fees, no surprises.
Innovation & Growth
✓ Proven Results, Accelerated Success
Real-world insights that drive efficiency and institutional growth.
✓ Future-Ready Innovation
Cutting-edge solutions designed for higher education.
✓ Bold Thinking, Lasting Impact
Disruptive strategies that unlock new opportunities.
