At CampusWorks, we're passionate about helping our clients, and it shows. Hear what they say about working with us...
Thoughtful Analysis & Insights
"We first partnered with CampusWorks back in 2018 to help us strengthen IT operations following the departure of our CIO. The CampusWorks team performed an assessment of our IT environment, and their thoughtful analysis and insights helped us make critical improvements to operate more effectively and deliver better service to our students. When we experienced challenges with our ERP upgrade, CampusWorks provided project management leadership to help us move this project across the finish line and ensure we were taking full advantage of the ERP system's features and functionalities to achieve our goals. Today, we're tapping CampusWorks' strategic leadership expertise to spearhead our Strategic Planning initiative and successfully chart the college's course for the next 5 years."
- Dr. Steady Moono, President, SUNY Schenectady
Janelle Elias, Rio Salado College's vice president of strategic initiatives and the National Division, shares her perspective on how CampusWorks helped Rio National become America's online community college and reach students nationwide to provide an on-ramp to higher education.
"CampusWorks was selected as our managing partner after the College decided to initiate the strategy of Rio National. I would characterize our relationship as this critical friend that they have been for the College. They've come in and assessed and evaluated our business processes with a critical lens and given us many recommendations for improvement that we were then able to enhance the student experience and student success. We collaborated with them on everything from digital marketing to enrollment management to technology enhancements to business development, and CampusWorks helped us architect an operational infrastructure, processes, and procedures for the College to sustain this new model. We've seen over 10% growth in out-of-state student enrollments, and CampusWorks was the partner behind that enrollment growth. They helped us define a targeted digital marketing strategy and improve our enrollment management processes, so not only were we able to increase enrollments, we were able to increase our unduplicated student headcount by over 14% since 2018. We were able to then increase our revenue since fiscal year 2019 by 10%, and they've helped us tremendously in increasing our enrollment conversion rates as well as reducing the cost per lead."
- Janelle Elias, Vice President of Strategic Initiatives & the National Division, Rio Salado College
Innovative Solutions to Contemporary IT Challenges
Hear what Dr. Leah L. Bornstein, president of Aims Community College, has to say about her experience with CampusWorks.
"CampusWorks offers innovative solutions to contemporary IT challenges. Services are provided by professional, reliable, and flexible national IT experts. CampusWorks is outstanding because not only do you work with onsite professionals but you also have access to subject matter experts throughout their entire organization. CampusWorks knows higher education and they know community colleges, so there is no learning curve. The company takes initiative to do quality follow-up checks on a regular basis."
- Dr. Leah Bornstein, President, Aims Community College
Hear what John Pitcher, vice president of administration and finance at Bunker Hill Community College, has to say about the College's evolving partnership with CampusWorks.
"Bunker Hill Community College has had a relationship with CampusWorks since 2002. Our relationship began initially to fulfill some IT needs, particulary at the top, as our CIO. Over the years, it has developed as an emerging partnership, which not only addresses IT needs but has a particular emphasis on business process, systems review throughout the campus, and fulfilling niche needs. For instance, right now we have a CampusWorks registrar. The value to Bunker Hill is evolving, has been proven, and we look forward to continuing this relationship for many years into the future."
- John Pitcher, Vice President of Administration & Finance, Bunker Hill Community College
“As I reflect on what your IT team has accomplished over the last week—preparing machines for students and employees, designing job aids, ensuring the capacity and integrity of our systems—I want you to know how incredibly grateful I am. This moment has shown us that we cannot deliver our mission without the cafeful and deliberate actions of your areas, and for that I am deeply appeciative.”
- Dr. DeRionne Pollard, President, Montgomery College
Engendered Confidence, Excitement & Engery
“From the first visit on our campus, [CampusWorks] has engendered confidence, excitement, and energy in our workforce and community partners to help create the beginnings of an authentic and credible Strategic Plan...When you hire Campus Works, you are getting the aggregate of the many thoughtful projects they’ve helped launch across the country.”
- Dr. Daniel Corr, President, Arizona Western College
"Through thoughtful questions and meaningful conversations, the CampusWorks team helped Westmoreland County Community College revise our processes with the student at the center...[They] created an innovative and safe space in which we can learn how to leverage the technology we already have and prepare for the future."
- Sydney Beeler, Vice President of Enrollment Management, Westmoreland County Community College, PA
Taking the Time to Understand
"From the first day of the business process redesign workshops, the feedback from the teams was overwhelmingly positive. The College teams were energized, optimistic, and ready and willing to do the hard work of changing existing business processes. The team raved about the experts from Campusworks and they felt the Campusworks experts took the time to understand the College and them as professionals. The College team was appreciative that when our current processes were considered best practice, CampusWorks recognized this and celebrated with them. They also appreciated that candor and humor were used to get through difficult conversations."
- Dr. Tuesday Stanley, President, Westmoreland County Community College, PA
CampusWorks Has Equipped Us with the Tools We Need
“HCC is striving to become the College of the Future—an adaptable, agile institution that can evolve to meet the ever-changing needs of the community we serve. CampusWorks understands this vision and has guided HCC in achieving our goals by providing an infrastructure that follows best practices and is responsive to the needs of students and employees alike. Our partnership with CampusWorks has equipped us with the tools we need to support innovation and foster success institution-wide.”
Dr. Dianna Phillips, President, Harford Community College, MD
Excited About the Future
“I am grateful for the countless hours of work that have gone into the development of the strategic plan. We now turn our attention to implementation. I am excited and incredibly optimistic about what’s in store for East Central over the next five years.”
- Dr. Jon Bauer, President, East Central College
A Meaningful Difference
"[CampusWorks'] time with our teams and colleagues has made a meaningful difference in our ability to help support and serve our students and community."
- Philip Needles, Vice President of Student Services, Montgomery County Community College, PA
Extraordinary Leadership for Strategic Planning
“[CampusWorks] has provided extraordinary leadership for our long-range strategic planning process here at San Juan College. For instance, [CampusWorks] helped all of us think outside the box despite our region's economic difficulties. Everyone involved has a better understanding of our current challenges and their impact on the college and how a strong strategic plan can help smooth the way for the future...It was a fun, thought-provoking process that involved the business community, trustees, leadership team, and all of the employees during each phase. As a result, [CampusWorks] has generated an enormous amount of energy and excitement at our college.”
– Dr. Toni Pendergrass, President, San Juan College
"CampusWorks' presence has encouraged the development of power users to assume more responsibility for their respective software."
- Ed DesPlas, Executive Vice President, San Juan College
Above and Beyond Expectations
"I want to personally thank you for your efforts in negotiating the final contract details. The Board could not believe the significant reduction in fees with the expanded scope of hours now included in our contract. In my opinion, you went above and beyond the expectations of myself, our Board, and our staff. I am extremely thankful for your work to date and confident that with CampusWorks steering our project, we will be successful."
- Bonnie Baerwald, President, Moraine Park Technical College
"I just wanted to drop you a quick email to exclaim on the excellence of the folks you have assembled to assist FSCJ. [CampusWorks' experts] are providing clear analysis, direction, and tremendous follow through as we inch towards a better day with our ERP post-implementation and I am deeply grateful for their work."
- Cynthia Bioteau, Former President, Florida State College at Jacksonville
"[CampusWorks' instructional designers] have been outstanding and supportive guides throughout this process. They truly are a dream team. I have so enjoyed working with them. BVU is very fortunate to have their collaboration on these online course creations!"
- Betsy Goetz, adjunct faculty member, Buena Vista University
Just Feels Right
"You know how when things are right they just feel right . . . comfortable . . . worthwhile . . . satisfying. That is how I would describe my personal interaction(s) with your team. I really appreciated your candid, smooth, and even approach to the engagement. I wish you all well professionally and personally, please do not hesitate to reach out to me in either capacity for anything. You are good people."
- Michael Andre, Program Manager, Penn State University
Connected Technology to the College's Mission
“Working with CampusWorks helped connect technology to the mission of the institution and proved very helpful. Since they are a product agnostic partner, we were able to focus our attention on the needs of our students and the campus community and allow CampusWorks’ experts to focus on how the software solutions could support our goals.”
-Dr. Jackie Elliott, President, Central Arizona College
Restoring Confidence & Trust in IT
“[CampusWorks' CIO] has been such an asset. He has help the School tremendously with improving its IT infrastructure, selecting a student information system, staffing the IT department, and by helping to restore confidence and trust in the Information Technology department, which in my mind is the ultimate value proposition.”
- Lorenzo Hestor, Director of Human Capital, Graduate School USA
Raised the Bar
"[CampusWorks' CIO] has raised the bar with his open and transparent communication, leadership and team-building skills. [He] and his/our IT professionals are now full members of the SJC team. They understand how vital inclusive behavior and decision-making are to the educational environment that we are all a part of. [He] seeks win-win solutions in his collaborative efforts and in getting the job done."
- Ed DesPlas, Vice President of Administrative Services, San Juan College
Helped Us Think More Futuristically
"Throughout this yearlong project, [the CampusWorks team] worked collaboratively with us and were flexible in accommodating our needs and requests. [They] utilized [their] knowledge of the higher education industry and national themes and trends to help our community think more futuristically and create a Transformational Statement that was personalized to our community demographics and economics. As a result of this work, our three-year Transformational Plan builds on what we heard from students, faculty, staff, board, and community members. This project and resulting plan further establishes Waubonsee Community College as a strong community leader vital to the economic health and quality of life of the communities and residents we serve."
-Dr. Christine Sobek, President, Waubonsee Community College
Title III Success
"CampusWorks provided guidance and assistance in designing a plan to efficiently and effectively meet and exceed the measurable objectives in our Title III grant in a way that would be sustainable. They helped us develop and establish the processes needed to carry out the grant’s intentions in a way that was meaningful to our students, faculty, and staff. They are able to individualize their services and identify what is needed to maximize success.”
- Patti Hanson, Director of Online Programs and Title III, North Iowa Area Community College
“When I contacted CampusWorks regarding our IT needs, I was skeptical. I had dealt with other IT consulting firms with less than stellar results. My experience with CampusWorks was different. Our campus had a need for an outsourced CIO while we conducted a search for a permanent person. CampusWorks paired us with...a professional with exceptional knowledge of all aspects of information technology. Beyond IT, [his] depth and breadth of experience in higher education management and strategy became a substantive asset to the President’s Cabinet. [CampusWorks' CIO] was charged with three projects: first, a complete assessment of our IT function; second, create a 3-year plan for our IT department; and third, conduct a search for a permanent CIO. From his first week on our site, it was apparent that [he] was a great fit for our organization. He quickly became a trusted consultant to all areas of our institution. The assessment was completed on time and gave us great insight into the status of our IT area. It was frank, yet tactful. The three-year plan painted a great roadmap for our near-term future. Finally, the CIO search resulted in us finding a great addition to our senior leadership team and a permanent CIO we are truly excited to bring on. Thanks to [him], our engagement with CampusWorks was a home run.”
- Thomas Arendt, VP for Administration and Finance/CFO, Southern California University of Health Sciences
"I want to express my thanks for CampusWorks' assistance in identifying the issues we need to focus on in improving the operations of our IT department. I also want to express our pleasure that you were able to find the right person to help us through a difficult time over the past four months."
- Robert Cox, Chief Business Officer, Aims Community College
An Incredible Value
“The engagement with CampusWorks was an incredible value to St. Louis Community College. Their staff brought with them a student-centered perspective as they worked in tandem with College faculty and staff to assist in making business process improvements in both the Student Affairs and Information Technology departments. I fully appreciate their project management and continuous quality improvement approaches as they worked to structure departments, reporting lines, staff, and business processes designed to improve the entire student experience. In addition, the staff at CampusWorks are excellent to work with and do an effective job in aligning with the culture of the institution to determine the best approach possible for the implementation of improvements or new ideas. I would recommend CampusWorks to any institution interested in improving existing practices or exploring new markets.”
- Dr. Jeff Pittman, Chancellor, St. Louis Community College
Savings of over $300k
"CampusWorks did an OUTSTANDING job reviewing LMS bids and ensuring all proposed services and expenses were justified! In fact, when CampusWorks completed its services your team saved Upper Iowa University over $300K for our final agreed upon contract! I'd recommend you all to anyone considering an LMS/Enterprise assessment or transition."
- Dr. Bill Duffy, President,Upper Iowa University
Smoothest Sememster Start Ever
"Thank you for all of the work you have done and the changes you have helped implement at Clark State. I have never had a smoother beginning to a semester in my twenty-two years in higher education than this past week, and CampusWorks’ engagement is a large part of this success. As we follow-through on our BPI’s, the service we give to our students will only improve. As I continue to say to our employees, 'we want students to experience our service and not our process.'"
- Dr. Jo Alice Blondin, President, Clark State Community College
Strategic Planning Success
“I am extremely proud of the work we have accomplished and grateful to all who contributed to this effort. Together, we will make a significant difference in the future of HCC, the region, and above all, our students.”
- Dr. Christina Royal, President, Holyoke Community College
Moving in the Right Direction
"The fall start has gone exceedingly well, thanks in large part to the work CampusWorks did to assist me in getting the department aligned and moving in the right direction."
- Matt Franz, CIO, Clark State Community College
A Great Team
“Just want to laud you and your team. I'm impressed and appreciate how you and your team move...You have a great team.”
- Ted Laskaris, CIO, Champlain College
Expertise and Professionalism
“Thank you for your excellent presentation...I sincerely appreciate your thoughtful insight, which I believe will ignite a variety of important internal conversations and set the stage for good decision making going forward. Thanks for your expertise and professionalism. The same should be extended to the rest of your team.”
- Shawn Brown, Chief of Staff, Westchester Community College
Strategic Planning Success
“Thanks so much for your steady pressure to think more broadly, your calm counsel on difficult issues we faced, and your strong commitment to guiding us to our greatness!”
- Dr. Ty Stone, President, Jefferson Community College
Successful IT Assessment
"Los Rios Community College District has now experienced its first voluntary, large-scale, friendly external review. The success of this project has made 'step two' much more likely."
- Doug Meline, Associate Vice Chancellor of Information Technology, Los Rios Community College District
"I know the IT assessment will help us improve our students’ experience and organizational efficiency. We will certainly consider working with CampusWorks in the future."
- Dr. Sue Lorimer, Deputy Chancellor, Los Rios Community College District
Understands and Honors Institutions' Needs
"CampusWorks is an exceptional IT organization that can be trusted to understand and honor the needs of any institution it serves. They will work diligently to establish realistic timelines, and meet the agreed upon deliverables within the timelines established, within budget, and in a highly-effective manner. They are a high-performing, exceptional IT company with the highest quality and integrity. They have highly competent IT professionals who serve on their consulting teams and on their behalf as an institution’s Chief Technology Officer. I highly recommend CampusWorks to any educational institution that is committed to providing state-of-the-art and future technologies that will enhance student learning and instructional and administrative efficiency and effectiveness."
- Chancellor Emerita Deborah Blue, State Center Community College District
Bringing Trust & Credibility Back to the IT Department
"After performing an extensive assessment, Campus Works provided an Interim CIO for 14 months during a very transitional time at the college. CampusWorks' CIO investigated a number of system and organizational options for the IT department. He initiated changes that enhanced some services and confirmed that others were already optimized. He brought trust and credibility back to the IT department, allowing IT to move forward with the business of the institution."
- Ginny Schorle, Chief Information Officer, St. Louis Community College
Making a Difference
"I would like to thank CampusWorks for generously supporting the BHCC Foundation Scholarships. I am a recipient of one of these awards and it has made a big difference in my life. Because of this scholarship, I can complete my dream of becoming a Computer Systems Information Manager. I intend to graduate in Spring 2017. I will attend UMass Lowell and get my Bachelor’s hopefully. Thanks for the support!"
- Scholarship Recipient, Bunker Hill Community College
Vital to Our Success
"I wanted to let you know how much I have enjoyed working with [CampusWorks' CIO]. He is an exceptional employee and an all-around genuine person. [His] field experience and knowledge base has helped our institution greatly, but his personal manner and ability to evaluate from an open mind are assets that are both rare but vital to ensure success."
- Krystal Reagan, Associate Dean for Education Technology, John A. Logan College
A Good Fit
"[CampusWorks' CIO] is a terrific person and a good fit for Cecil. He has come in and quickly begun to complete assessments of the work to be completed on the project list and of the IT team...I just wanted to express my appreciation to you for assigning such a strong representative of CampusWorks to Cecil College. He is engagingly professional and expresses a sincere interest in moving us forward."
- Diane Lane, Vice President of Student Services and Institutional Effectiveness, Cecil College
On Time, Quality Product, Within Budget
"[CampusWorks] deserve[s] tremendous credit … we executed according to the plan that you laid out for us and according to the advice that you have given...delivering Banner Finance with new, uniform processes across the Touro College and University System on time, with a quality product, and within budget. Yes, we got all three...Thank you, thank you, thank you for all that you have done. I look forward to continuing to work with you as we move forward with the next stages of implementation."
- David Raab, Executive Vice President, Touro College and University System
Taking Us to the Next Level
"CampusWorks has taken us to the next level. [Our CampusWorks CIO] is one of the brightest people I ever met and she is the face of IT and approachability. She gathers cross functional teams and pulls it all together.”
– Dr. Pam Eddinger, President, Bunker Hill Community College
No More IT Worries
“As a new President two years ago, the challenges in Information Technology were at the top of my worry list. Now they don’t even cross my mind.”
– Dr. David Harrison, President, Columbus State Community College
The Most Value for Our Money
"We chose CampusWorks to assist us with our ERP evaluation and selection because they specialize in higher education. We felt confident that they would deliver the most value for our money. And they have."
- Roberto Lombardo, Sr. Vice President of IT, Daytona State College
Reconnecting Us to Our Mission
"Your sponsorship of Bowling for Scholars will make a lot of dreams come true for St. Louis Community College students. Thank you for opening your heart in such a bold way—it will, in turn, open so many student minds. Unrelated to bowling; thank for reconnecting STLCC to our mission. CampusWorks is clearly concerned with the success of STLCC. Many thanks for all you've done."
- Ellen Gough, Manager of Campus Auxiliary Services, St. Louis Community College-Wildwood
Wealth of Knowledge
"[CampusWorks] brings a wealth of knowledge to any discussion and [their] ability to get to the heart of the matter is refreshing!"
– Bobby Flack, CIO Mount St. Mary's University
"CampusWorks has given us a global understanding of how to optimize our IT functions across College departments to be effective and efficient.”
– Dr. Jo Alice Blondin, President, Clark State Community College
“CampusWorks has been a fabulous resource at Gulf Coast State College, providing us with outstanding expertise and great people with which to do business. We were aggressive in our implementation, but it would not have happened so smoothly without the helping hand of CampusWorks. My salute to this great group.”
– Dr. Jim Kerley, Immediate Past President, Gulf Coast State College
“It’s one thing to have a wonderful administrative system. It’s another thing to utilize it to change our way of doing business.”
- Dr. Tamela Hawley, Executive Director of Institutional Effectiveness & Student Success, San José-Evergreen Community College District
“[CampusWorks' Project Manager] has jumped into this effort in full and she is doing a great job. She is a great listener and she is doing those basic functions of communication, timeline management, recognition of people working on components/ modules, etc. She is scheduling a 'celebration' or a time of recognition for those who worked on the past modules that we successfully moved into production. As you know, with ERP projects there are several modules that get converted in an orderly way. Each module is important and involves different issues and people. She is learning what each of those is and planning to make them more visible for us all."
– Mark Kinkade, Chief Information Technology Officer, John A. Logan College
“Thank you so much for sending [CampusWorks’ interim network director] to St. Mary’s College of Maryland for the last 6 months! I have thoroughly enjoyed working with him and his breadth of knowledge has been incredible and a resource for the entire department.”
- E. Jenell Sargent, AVP, Information Technology, St. Mary’s College of Maryland
Helped the Process Go Smoothly
“[CampusWorks' Senior Optimization Executive] helped the Process Reimagine & Redesign go smoothly. She kept the team on track and progressing forward. She knew what questions to ask and it was apparent that she is very good at what she does. [CampusWorks' Senior Technologist] is an excellent worker and is always ready to put in the extra time and push to meet tight deadlines. She is extremely competent and she is the real reason that our transition to Vantagen has been so successful! And [CampusWorks Senior Optimization Specialist] was a great help during the Process Reimagine & Redesign. She knew what processes and forms we were referring to and that became very apparent when we received the process maps for the review."
– Sarah Southwick, Department IT Analyst, Human Resources, Coconino Community College
“I’m very comfortable with [CampusWorks' interim CIO's] approach and am confident he’ll help move us where we need to be. Also, CampusWorks' Project Manager was wonderful and did yeoman’s duty here, and I can’t say enough good things about her. She was so conscientious…she sent us business process reviews and I noticed the time of the email was 12:01 this morning. So far, I think we’re doing great.”
– Dr. Dennis Michaelis, Interim Chancellor, St. Louis Community College
Accessible, Knowledgeable, Easy to Work With
"CampusWorks was most helpful in helping the college articulate a new technology plan that provides the framework for strengthening our infrastructure and improving processes needed to ensure we stay current. Throughout the project, CampusWorks has been accessible, knowledgeable, and easy to work with."
– Dr. Barbara Kavalier, District President, Navarro College
Culture of Teamwork
“Bunker Hill Community College has a whole new culture about technology that would not have occurred without CampusWorks. If we had not joined with CampusWorks, it would have taken us a lot longer to move forward with our technology transformation and it would have cost us much more money. CampusWorks has given us focus and created a culture of teamwork. We had high expectations for CampusWorks, and they have exceeded our expectations.”
– Jesse Thompson, Former CFO, Bunker Hill Community College
“I have been extremely impressed with your team of resources. [CampusWorks' Project Manager] has incredible credentials and such broad experience. [He] is a blessing to work with. [CampusWorks Senior Optimization Executives] are two professionals with so much kindness and patience. They listen to prideful people discuss their processes and with a smile and simply document what they hear. Amazing! Last, [CampusWorks Senior Technologist] is the most recent resource to help us. [He] is a highly technical network/infrastructure resource. He came in and immediately began helping by scanning our servers for vulnerabilities and now is going to help us complete our backup solution. He works quietly and discreetly ... I am keenly aware of the challenges you face in identifying the right people who know their role as a consultant. Your team is a strong group of professionals.”
– Mark Kinkade, Chief Information Technology Officer, John A. Logan College
Established a Culture of Excellence
"The Community College of Baltimore County chose CampusWorks through a competitive process to be our technology partner in addressing a large number of challenges we faced in maximizing the benefits of our IT infrastructure. CampusWorks has not only helped to bring the College up to date, but has moved us ahead, stabilizing our technology, building an outstanding IT department, and establishing a culture of excellence that serves the College well. We have been very pleased with the IT leadership provided by CampusWorks."
– Dr. Sandra Kurtinitis, President, Community College of Baltimore
Awards and Recognition
Middlesex Community College presented their prestigious President's Award to their first CampusWorks Chief Technology Officer. The award, presented by President Carole Cowan, is given annually to honor a person or department for outstanding service to the college community.
Gulf Coast State College honored their CampusWorks Project Manager with the Soaring Eagle Award for her inspirational and outstanding leadership. President Jim Kerley acknowledged CampusWorks' commitment to the ERP implementation project and described it as one of their most successful undertakings.
Coconino Community College acknowledged the accomplishments of their CampusWorks CIO by naming him their 2012 Outstanding Leadership Employee of the Year.
Touro College and University System expressed their gratitude to the CampusWorks team with a special awards ceremony that recognized their efforts and accomplishments over the year.