Dr. Selmon,

This page was built for Muskegon. It is a short, candid outside read on the College’s operating environment, prepared by CampusWorks + Dynamic Campus using publicly available information.

Muskegon’s Pathways to Success plan is advancing as enrollment grows and more students enter through the Promise program. The College’s investment in Colleague SaaS and related tools provides a foundation for supporting that growth.

Three things caught our attention.

1. Pathways to Success provides the institutional context. Enrollment growth and greater participation through the Promise program make effective support especially relevant.
2. Colleague SaaS and related tools provide an existing foundation. The opportunity is to examine how processes and system use help teams make the most of it.
3. Focused support can complement in-house IT. An independent perspective can identify where training, process improvements, or specialist expertise could strengthen capacity.

Why Muskegon? Why now?

1. Enrollment is growing. The College can examine how services respond to additional demand.
2. Colleague SaaS is already in place. This is a useful moment to look at the processes and capabilities around it.
3. Resource choices remain important. A focused assessment can help prioritize training, improvement work, and additional support.

This is a useful moment to step back because the evaluation is most valuable while important choices are still open — before the next operating model becomes the default.

What you can expect from a Different Perspective evaluation

CampusWorks + Dynamic Campus will provide a complimentary Different Perspective evaluation that will result in a concise, executive-level assessment designed to help you better understand the current IT environment, identify opportunities for improvement, and determine if your current IT support model is built for where your institution is headed.

Deliverables include:

• Key observations, findings, and recommendations emerging from the assessment.
• SWOT analysis identifying strengths, weaknesses, opportunities, and risks within the current IT environment.
• Quick wins and areas for growth highlighting opportunities for near-term improvement as well as areas requiring longer-term attention.
• High-level strategies and forward-looking options, including a 12–18-month recommendation roadmap to help guide sequencing and next steps.
• Core systems analysis covering the institution’s ERP, SIS, CRM, and related platforms.
• Initial maturity assessment of operational practices, governance, AI maturity, and cybersecurity posture.
• Prioritized themes for improvement or change identifying the areas that warrant the greatest attention, investment, or further exploration.

Before you carry today’s model forward, get a different perspective.

No proposal. No obligation. No requirement to change providers. No commitment of any kind.

Just an independent perspective on what the current model delivers, what the institution needs next, and whether those two things are still aligned.

Why CampusWorks + Dynamic Campus?

Because managed services should evolve with the institution. CampusWorks + Dynamic Campus bring together deep IT and functional expertise to deliver one of higher education’s most comprehensive managed services models. Our integrated approach is designed for today’s financial, operational, workforce, and technology realities — helping institutions extend capacity, reduce risk, strengthen resilience, and improve the way work gets done across the enterprise.

More importantly, we help institutions look beyond the status quo. With expertise that extends well beyond technology alone, we provide the perspective, flexibility, and support needed to choose an operating model aligned with where the institution is headed next.