Mr. Reeves,

This page was built for Napa Valley. It is a short, candid outside read on the College’s operating environment, prepared by CampusWorks + Dynamic Campus from the public record before any conversation with your office.

Napa Valley’s ongoing review of personnel and operating expenditures makes technology’s total cost of ownership especially relevant. The managed services fee is one part of that picture; internal work, infrastructure needs, and functional support also affect the resources the College must commit.

Three things caught our attention.

1. Technology cost extends beyond the managed services fee. Internal work, infrastructure needs, and functional support also influence the resources the College must commit.
2. Recurring support and future investment serve different needs. Distinguishing them can make funding requests easier to evaluate.
3. Planning within the current agreement has value. A clearer baseline can inform near-term priorities as well as future service options.

Why Napa Valley. Why now.

1. Operational effectiveness is a Board priority. Technology planning can connect directly to that direction.
2. Personnel and operating expenditures are under review. The full cost of technology belongs in that conversation.
3. The current agreement provides time to plan. An assessment can inform choices while leadership has room to evaluate alternatives.

This is a useful moment to step back because the evaluation is most valuable while important choices are still open — before the next operating model becomes the default.

What you can expect from a Different Perspective evaluation

CampusWorks + Dynamic Campus will provide a complimentary Different Perspective evaluation that will result in a concise, executive-level assessment designed to help you better understand the current IT environment, identify opportunities for improvement, and determine if your current IT managed services model is built for where your institution is headed.

Deliverables include:

• Key observations, findings, and recommendations emerging from the assessment.
• SWOT analysis identifying strengths, weaknesses, opportunities, and risks within the current IT environment.
• Quick wins and areas for growth highlighting opportunities for near-term improvement as well as areas requiring longer-term attention.
• High-level strategies and forward-looking options, including a 12–18-month recommendation roadmap to help guide sequencing and next steps.
• Core systems analysis covering the institution’s ERP, SIS, CRM, and related platforms.
• Initial maturity assessment of operational practices, governance, AI maturity, and cybersecurity posture.
• Prioritized themes for improvement or change identifying the areas that warrant the greatest attention, investment, or further exploration.

Before you carry today’s model forward, get a different perspective.

No proposal. No obligation. No requirement to change providers. No commitment of any kind.

Just an independent perspective on what the current model delivers, what the institution needs next, and whether those two things are still aligned.

Why CampusWorks + Dynamic Campus?

Because managed services should evolve with the institution. CampusWorks + Dynamic Campus bring together deep IT and functional expertise to deliver one of higher education’s most comprehensive managed services models. Our integrated approach is designed for today’s financial, operational, workforce, and technology realities — helping institutions extend capacity, reduce risk, strengthen resilience, and improve the way work gets done across the enterprise.

More importantly, we help institutions look beyond the status quo. With expertise that extends well beyond technology alone, we provide the perspective, flexibility, and support needed to choose an operating model aligned with where the institution is headed next.