Business process optimization for higher education.
Business processes are at the heart of every college and university. They are designed to serve students and help them succeed, but over time they can evolve organically and unsystematically as institutions try to keep up with the dramatic changes taking place in higher education. Eventually, these processes end up hindering the very students they were designed to help. That’s why it’s important for higher education institutions to review their business processes on a regular basis.
CampusWorks’ Process Reimagine & Redesign begins with the end goal in mind. By first defining what student success should look like, we can help you eliminate operational barriers that stand in the way. Since admissions, academic advising, registration, and financial aid all contribute to the student experience, we believe that every department should work together to create an academic atmosphere that supports students as they navigate your institution's processes and procedures. To achieve this, CampusWorks facilitates participation among faculty, staff, and students to get a broad understanding of the current student experience and create a shared vision of the desired experience. We use a best practice methodology to ensure a consistent approach across all evaluated areas and resources.
When the project is complete, your institution will have a vision statement that defines the desired student experience and serves as a guide for developing new business processes, a future state process map that describes our recommendations and next steps, and a sustainable model for conducting future reviews to ensure that new processes evolve systematically.
CampusWorks can you help you optimize business processes in the following areas: