Knowledge is most powerful when it's shared.

Recommended Resources

From time to time, our team comes across a book or article that challenges our thinking and shapes our work. We strive to share those resources in hopes that it will make a difference to you too.

Here are our latest recommendations…

This month we recommend:

«New» "On Administrative Spending, Which Colleges Get the Most Bang for the Buck?"

CampusWorks recommends The Chronicle of Higher Education's article "On Administrative Spending, Which Colleges Get the Most Bang for the Buck?" by Eric Kelderman.

«New» The Trust Edge

CampusWorks' team members who attended CQIN's 2017 Summer Institute in August recommend the book The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relationships, and a Stronger Bottom Line by David Horsager.

«New» The Five Dysfunctions of a Team

Another valuable resource that was shared at CQIN's 2017 Summer Institute was the book The Five Dysfunctions of a Team by Patrick Lencioni.

Cybersecurity Topics

Data Security in Higher Ed: A Moving Target

How do you make sure everybody with access to information on your campus knows what they have and how to keep it secure in an ever-changing landscape of behaviors and risks? We recommend the Campus Technology article "Data Security in Higher Ed: A Moving Target" by Michael Hart.

Cyber Security's Ever-Growing Brain Drain

With each passing hack, the U.S. needs more cyber security professionals, but soon it may be impossible to fill all the jobs that need to be staffed. Our team recommends the Forbes article "Cyber security's ever-growing brain drain" by Peter Suciu.

Why Higher Ed Needs to Step Up Its IT Security Game

Do you know what to look for in a chief information security officer? We recommend the Campus Technology article "Why Higher Ed Needs to Step Up Its IT Security Game" by David Weldon.

Battling Data Breaches

Data breach prevention is a battle, rarely plain and never simple. For higher education institutions, it may be more complex than for industry and business. We recommend the Community College Daily article, "Battling Data Breaches" by Madeline Patton.

Leadership Topics

"Community Colleges and Student Success: Models for Comprehensive Reform"

CampusWorks recommends Educause's article "Community Colleges and Student Success: Models for Comprehensive Reform," which examines what's required to substantially increase community college completion rates.

Using Learning Design to Build More Effective, Engaging Products 

How can world-class user experience (UX) design—grounded in a fail-fast culture—and educational research—grounded in rigor—peacefully coexist? Three years ago, Pearson embarked on a journey to find out. "Using Learning Design to Build More Effective, Engaging Products" shares what they’ve learned and presents specific examples of how they are incorporating best-practice learning design in actual products.

What the Best Transformational Leaders Do

Whereas most business lists analyze companies by traditional metrics, such as revenue or by subjective assessments such as “innovativeness,” Harvard Business Review evaluates the ability of leaders to strategically reposition the firm in their article, "What the Best Transformational Leaders Do."

The Changing Landscape of Online Education

Quality Matters & Eduventures surveyed Chief Online Officers about the management of online education as it becomes a mainstream activity in a growing number of U.S. institutions. The results of that survey are captured in "The Changing Landscape of Online Edcuation."

'To a Degree' Podcast

The Gates Foundation launched a higher ed podcast “To A Degree,” which aims to show how higher education must evolve to better support today's college students. To A Degree highlights the people, institutions, and organizations that are working to provide all students with a high-quality and affordable post-secondary experience, especially those at the greatest risk of being left out. Moderated by Casey Green, To A Degree explores promising solutions and innovative policies to improve outcomes for every student.

No Regrets

CampusWorks recommends 10 "No-Regrets" Analyses for help with decision support.

The Trust Edge

The CampusWorks team recommends the book The Trust Edge by David Horsager, which teaches readers how to build the "8 Pillars of Trust." This book is also a required reading for CQIN's upcoming Summer Institute in August 2017. 

What Separates a Bad CTO from a Great CTO

Executive Advisory Board member Cary Israel recommends the Inc. article, "What Separates a Bad CTO From a Great CTO," which discusses how to tell if your chief technologist is an instigator of change, or the stumbling block.

Persuasion and Influence

Vice President of the Client Experience Carolan Moran recommends the following articles about persuasion and influence: "What gets in the Way of Listening" by Amy Jen Su and Muriel Maignan Wilkins,
"The Necessary Art of Persuasion" by Jay A. Conger, Harvard Business Review, and "Leadership Skills: Persuasion and Influence" by Dr. Terry Jackson.

The End of Average

Karen Boudreau-Shea recommends the book, The End of Average: How We Succeed in a World that Values Sameness by Todd Rose. She says, “I have begun reading it, and it has reminded me how important everyone is to our everyday lives. I encourage others to explore the book and the value of individuals.”

The Strategic CIO

Senior IT Executive Andrew Lawlor recommends The Strategic CIO: Changing the Dynamics of the Business Enterprise.

The Happiness Advantage

CEO Liz Murphy recommends the book, The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work by Shawn Achor, for an important reminder about the connection between happiness and success.

The Outside Interim Executive: Why Your Campus May Need One

Senior IT Executive Jerry Smith recommends the article, "The Outside Interim Executive: Why Your Campus May Need One" by Bryan E. Carlson and George J. Matthews for any institution that is debating whether to bring in an interim executive from the outside or save money by using an internal candidate.


Marketing Communications Manager Erika Liodice recommends Presence by Amy Cuddy for anyone who wishes to access their personal power.

The Power of Habit

Marketing Communications Manager Erika Liodice recommends The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg for any person or organization in need of change.

The Happiness Project

Vice President of the Client Experience Carolan Moran recommends The Happiness Project by Gretchen Rubin for anyone who is searching for more contentment in their personal or professional lives (or both!).


CampusWorks' Senior Director of Assessment & Optimization Karen Boudreau-Shea recommends Prosci's "ADKAR" Change Management Model for any organization going through a transition.


If you've ever wondered why it's so hard to making last change at your company, CampusWorks' Senior Director of Assessment & Optimization Karen Boudreau-Shea recommends the book Switch: How to Change Things When Change is Hard by Chip Heath & Dan Heath. 

Yes, And

If you're looking for an approach and mental toolset to move your team forward when implementing process improvements, CampusWorks' Senior IT Executive Dr. Laura Grandgenett recommends the book, Yes, And: How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration - Lessons from The Second City by Kelly Leonard and Tom Yorton. 

The Checklist Manifesto

Vice President of the Client Experience Carolan Moran and Director of Technology Leverage Joe Traino recommend The Checklist Manifesto by Atul Gawande. In riveting stories, Gawande reveals what checklists can do, what they can’t, and how they could bring about striking improvements in a variety of fields, from medicine and disaster recovery to professions and businesses of all kinds. 

Potential New Leaders of 2-Year Colleges Face Higher Hurdles

Executive Advisory Board member Dr. Cary Israel recommends The Chronicle of Higher Education article, "Potential New Leaders of 2-Year Colleges Face Higher Hurdles" by Katherine Mangan, which discusses the challenges that new community college presidents will face.

Become a Trusted Leader

CampusWorks Chief Information Officer Peter Bosco recommends Be a Trusted Leader: Accelerate Your Influence Now! by Ed Oakley. This book focuses on Five Action Steps for Breakthrough Results, a powerful process for growing your influence and trust while leading change, solving important problems, aligning people and teams, getting project teams back on track, and resolving a myriad of other challenges faced in today's challenging environment.

Managing Change

CampusWorks CEO Liz Murphy strongly recommends Managing Transitions: Making the Most of Change by William Bridges if you're in the midst of a change. This concise manual will walk you through a successful change management process and lead you to a complete transition, whether it's to a new administrative system, new behavioral norms, or new leadership. Liz has used this book as the foundation for several national workshops she has conducted on change management.


Policy Issues

Lesson Plan: An Agenda for Change in American Higher Education

The CampusWorks team recommends Lesson Plan: An Agenda for Change in American Higher Education by William G. Bowen & Michael S. McPherson to learn more about the challenges facing higher education today.

Community Colleges Expanded Role into Awarding Bachelor’s Degrees 

As community colleges begin awarding bachelor's degrees, we recommend the Education Commission of the States' Policy Analysis, which weighs the pros and cons of these policies.

Great Expectations: Implications of Implementing Prior-prior Year Income Data for the FAFSA

The National Association of Student Financial Aid Administrators (NASFAA) recently released the white paper,"Great Expectations: Implications of Implementing Prior-prior Year Income Data for the FAFSA", which addresses expressed concerns, considerations, and benefits related to implementation of PPY. CampusWorks' Senior Optimization Specialist Justin Riley is a contributor. 

Adminstrative Burden

If you're interested in understanding how ongoing regulatory changes are affecting financial aid offices, we recommend NASFAA's "2015 Adminstrative Burden Survey".

Tuition-Free Community Colleges

If you're interested in weighing the pros and cons of the controversial tuition-free community college plan, we recommend that you read "The Debate on Free Tuition at Community Colleges" by Inside Higher Ed.

Higher Education Rating System

If you want to learn more about the new rating system that will be used to gauge institutional performance and affordability—and will be used to inform policy, accreditation, and funding—we recommend that you read Community College Daily's article "ED Releases Metrics for College Ratings".

Community Colleges' Impact on the Future

If you're wondering about the role of community colleges in the future, CampusWorks' Executive Advisory Board recommends First in the World by J. Noah Brown. From his unique vantage point as President and CEO of the Association of Community College Trustees, J. Noah Brown writes about the intersection between community colleges and America’s need to regain economic momentum and its position as first in the world with respect to college attainment. By connecting past economic and education policies and investments to possibilities for the future and continued national progress, Brown reminds us that restoring America’s prominence is within reach. More importantly, he succinctly advocates for the power of community colleges to increase educational attainment, thereby reducing income inequality by allowing more Americans to access real economic opportunity.


Technology Topics

Objective Design and Instructional Alignment

CampusWorks recommends Pearson Education's whitepaper "Objective Design and Instructional Alignment," which discusses how to positively impact learning with instructional alignment.

The Real Data Revolution

Senior IT Executive Chuck Sweet recommends the Trusteeship article “The REAL Data Revolution”.


CampusWorks' Senior Director of Assessment & Optimization Karen Boudreau-Shea recommends the Center for Digital Education’s recently re-launched magazine, Converge, which provides interesting articles about higher ed.

The Rise of the Chief Information Officer

The CIO role is shifting. Traditionally, the CIO has been focused internally. But with technology underlying so much of how businesses interact with consumers, the CIO is becoming a key adviser on the company’s external strategy. We recommend the Washington Post article, "The Rise of the Chief Information Officer" by Helen Tsukyama.

Can Just-In-Time Advice Keep More College Students on Track?

Senior Optimization Executive Julie Falconer recommends the PBS article, "Can just-in-time advice keep more college students on track?" by Kyla Calvert Mason, which explores the use of innovative new technology aimed at increasing student success.

The IT Leadership Challenge in Higher Ed

Are you interested learning more about in the IT leadership challenges facing higher education? We recommend the Campus Technology article, "The New IT Leadership Challenge in Higher Ed" by David Weldon, which explores IT organizations' need to develop a new wave of IT leaders, foster a culture of innovation, and create a new approach to IT management.

ERP in the Cloud: Challenges and Opportunities

If your institution is considering moving to the cloud, we recommend the Educause webinar "ERP in the Cloud: Challenges and Opportunities". This webinar provides insight into this quickly evolving ERP world. Presenters describe how their institutions decided to move to a cloud ERP offering, as well as the challenges, struggles, and successes they encountered through this process.

What Will Keep the CIO Pipeline Flowing?

If you want to know what skills and training the next generation of CIOs will require as technology becomes an essential part of teaching and learning, we recommend the Campus Technology article, "What Will Keep the CIO Pipeline Flowing?" by David Raths.

Tech Trends that Will Drive IT Decision-Making

If you're wondering how trends and technologies will impact IT in the coming years, we recommend the Campus Technology article, "5 Tech Trends that Will Drive IT Decision-Making for the Next 5 Years" by Dian Schaffhauser.

Top Tech Issues in Higher Education

If you're interested learning more about the technology issues facing higher education this year, we recommend reading EDUCAUSE's annual list, "Top 10 IT Issues for 2015". This year’s #1 issue is "hiring and retaining qualified staff, and updating the knowledge and skills of existing technology staff". EDUCAUSE research shows that in 2015, colleges and universities will need to evolve to address very real challenges of IT security, cost, and productivity, as well as providing user support for the “new normal” that covers mobile, cloud, online education, and BYOD environments.

Top Strategic Technologies for Higher Education

For a look at the strategic technologies that colleges and universities will be implementing, planning, and tracking in 2015, we recommend EDUCAUSE's annual list, "Top 10 Strategic Technologies for 2015" (ECAR subscription required). The trends report summarizes the influence on institutional IT strategy of trends such as shared services, IT complexity, and agile approaches to change.

Higher Education Technology Trends

If you want to stay current on higher education technology trends, we recommend the Campus Technology article "9 Ed Tech Trends to Watch in 2015" by Rhea Kelly. From analytics to 3D printing, this article identifies what should be on your radar this year.

IT Hiring

If you're wondering how changing technology will impact IT hiring trends in 2015, we recommend the Campus Technology article, "Hiring Outlook in Higher Education IT" by David Weldon. This article addresses the impact that cloud computing, mobile technology and big data analytics will have on IT hiring this year. 

Online Education

If you've questioned the value of online courses, Hank Dunn, CampusWorks' Executive Director of Client Partnerships, recommends the Higher Ed article "Online Ed Skepticism and Self-Sufficiency: Survey of Faculty Views on Technology" by Carl Straumsheim. The survey suggests that even as more faculty members experiment with online education, they continue to fear that the students taking those classes are receiving an inferior experience to what can be delivered in the classroom.

IT Budget Cuts

If you're struggling to deal with a shrinking IT budget, we recommend the Campus Technology article "8 Ideas for CIOs in Tight Budget Environments" by David Raths. In this article, Joe Traino, CampusWorks' Director of Technology Leverage, shares his ideas for stretching your IT budget to provide services. His advice is based on his experience at Coconino Community College in Flagstaff, AZ, where he had to find creative ways to continue delivering IT services despite tremendous funding cuts.

Winning Grant Funding to Support IT

If you're facing budget pressures and need to win grant funding to support IT services, we recommend the Campus Technology article, "How to Write a Better IT Grant in 8 Steps" by David Raths. The article highlights the success of Joe Traino, CampusWorks' Director of Technology Leverage, in securing a distance learning grant for Coconino Community College in Flagstaff, AZ. It also provides strategies for fine-tuning your own grant-writing skills.

Have you come across a valuable resource? Please tell us!