When your people, processes, and technology are aligned with your institution's goals, powerful results are possible. But this alignment doesn't happen by accident; it’s designed through careful evaluation and planning.
Here’s how we can help you plan for success…
CampusWorks’ portfolio of academic services is designed to provide as much or as little support as you need to deliver engaging, satisfying, and effective online learning programs. Whether you are expanding your online offerings or extending academic technologies throughout your programs, our solutions are tailored to your institution's needs. Our team of seasoned instructional designers and technologists can help you in the following areas:
When technology doesn't live up to its expectations, it can be hard to pinpoint the problem and figure out a solution. That's why clients bring in CampusWorks for a Second Opinion Technology Assessment. Through an objective evaluation, we'll assess your current infrastructure, help you recognize deficiencies, identify areas of improvement, and uncover cost-saving opportunities. When the project is complete, you will have a better understanding of your current IT environment, a framework for making investment decisions, and an action plan for remediation.
Our assessment areas include: administrative (ERP) systems, e-learning and classroom technologies, IT security, disaster recovery and business continuity, technology budgeting, governance, staffing, organizational structure, and network and infrastructure.
Constant security threats, changing technology, and shrinking budgets make it difficult for colleges and universities to recruit and retain a quality IT security team. Yet there has never been a greater concern for the security of higher education data and systems. In response to our clients’ needs and growing security threats, CampusWorks has developed a new approach to addressing IT security that delivers superior quality higher education-specific services for a fraction of the cost of traditional approaches.
Technology planning can be so cumbersome that many institutions forgo the process altogether. But we know that when it's done right, technology planning can make the difference between having a “wish list” and actually achieving your goals. That's why clients turn to CampusWorks for help.
Through our collaborative technology planning process, we evaluate your goals, gather input and feedback from key stakeholders across the institution, identify solutions, and develop initiatives that align with your priorities. When the project is complete, you will have an actionable, integrated technology roadmap that has institution-wide support and budget attached.
Whether your institution is a highly-structured environment with strict governance practices or a less formal setting, we can help you navigate the complexities of the technology planning process and put you on the path to achieving your goals.
Strategic planning can be a challenging process. If it’s not done right, it can be a waste of time and put your institution at risk of not achieving its goals. But CampusWorks can help.
Our knowledge of strategic planning and our broad perspective of higher education puts us in a unique position to guide you through this process so you get the most out of it. We do this by working closely with your leadership and strategic planning committee to ensure that all stakeholders are invested in the process and making meaningful contributions.
Together we will evaluate your internal environment against the changing higher education landscape and industry best practices in order to identify a clear vision, set realistic goals and objectives, develop a practical implementation plan, and determine a method for measuring success. When the process is complete, your institution will have a shared vision of the future and an action plan to achieve it.
Your IT staff plays a key role in helping your institution achieve its goals. That’s why it’s important to ensure that your technology department is set up to succeed.
At CampusWorks, we understand higher education technology, and we can help you improve your department’s organizational structure and redistribute the workload to increase your service offerings without adding staff.
Our Staff Assessment begins with a comprehensive review your IT department’s organizational structure. We'll evaluate your staffing allocation and workload to determine if your current model is set up to meet your goals and objectives, and we look for opportunities to optimize it. We’ll identify areas where you need additional support and recommend training to meet those needs. We’ll also help you recognize areas where technology can be used to automate manual processes and reduce workload so your staff can shift their focus to higher priority tasks. When the project is complete, you will have an Assessment Report with recommendations that will serve as a blueprint for optimizing your technology department.
When your administrative system is aligned with your institution's goals, powerful results are possible. However, in time, even the most successful ERP implementations can diverge from their initial goals. That's why clients rely on CampusWorks to conduct an ERP System Evaluation.
Through a comprehensive analysis, we identify areas in which your ERP system is currently underutilized and determine its ability to meet your institution's current and future needs. When the project is complete, you will be armed with the information you need to make decisions about new investments, process changes, training, and upgrades that will realign your administrative system with your institution's goals.
When one department isn't operating efficiently it can affect the entire institution. That's why we work with all departments—from Student Services to Human Resources to Finance and Academics—to help you optimize important functions like admissions, registration, financial aid, academic advising, instructional design, student finance, payroll, hiring, budgeting, accounting, and more.
Our team will work with your leadership and staff to evaluate each department's operational efficiency, ability to interact with other functional areas, and quality of student service. By examining businesses processes and technology usage, we can uncover deficiencies and identify improvements. When the project is complete, you will have an Assessment Report and roadmap for strengthening each department.
If your institution is dealing with a specific symptom—like long lines outside of the Financial Aid office, a network that crashes during registration or a cumbersome hiring process that consistently costs you new talent—we can send in specialists to diagnose the problem and develop a targeted solution.
When our work is complete, your functional areas will be optimized to achieve an integrated approach to student service.
When Coconino Community College was faced with an unstable IT department and tight budget, they turned to CampusWorks for help.
Serving as Chief Information Officer, CampusWorks provided the technical expertise, leadership, and creative thinking they needed to turnaround IT and improve services and support at a lower cost. Through a collaborative Second Opinion Technology Assessment, we were able to identify where their technology was failing and how we could fix it. We worked together to develop a strategic plan that would align their resources with the College's vision and a tactical plan that would run their infrastructure more efficiently without reducing services or support.
Our efforts resulted in a reorganized IT department that is not only stable, but is equipped to meet the College's current and future needs. By consolidating services, eliminating expenses caused by outages and inefficiencies, and creating partnerships with peer schools and IT leaders to share resources, we managed to reduce costs and give students access to tools and services they wouldn't otherwise have. Not only does Coconino have a whole new culture around technology, their IT department became cost-neutral within three years.
“Hiring CampusWorks to restructure our IT department, train and empower IT staff, and develop process and financial IT best practices was a necessary and good decision. Joe Traino, the CampusWorks CIO, is an excellent fit among our employees and has offered the expertise and professionalism needed to make changes immediately and effectively. Our IT customers, internal and external, are extraordinarily pleased with the improvements made over the past year.”
– Leah Bornstein, former President, Coconino Community College